Difference between revisions of "1-4f. Main Features – Call Request (practice)"
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'''Call Request''' | '''Call Request''' | ||
* The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard | * The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard | ||
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'''Call Request - Hotline''' | '''Call Request - Hotline''' | ||
* 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Reception. The Call Request should be removed if the handset is replaced before answered | * 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Reception. The Call Request should be removed if the handset is replaced before answered | ||
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'''CRM''' | '''CRM''' | ||
Revision as of 00:08, 6 April 2011
Exercise
Call Request
- The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard
Call Request - Hotline
- 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Reception. The Call Request should be removed if the handset is replaced before answered
CRM
- The Main Guard should answer the first call in queue by pressing a single DAK
- By activating another DAK at the Main Guard, new call requests should be forwarded to the Reception