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Difference between revisions of "SIP phone: Forward unattended call"

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(AMC10.xx prior to AMC10.55:)
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In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
[[Image:SIP Phone forwarding.jpg|left|thumb|500px|Event programming for SIP phone forwarding]]
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[[Image:SIP Phone Forwarding.png|left|thumb|500px|Event programming for SIP phone forwarding]]
 
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Revision as of 09:54, 4 July 2018

AlphaCom icon 300px.png

The Event Type 33 - Private Ringing Outgoing can be used to forward unattended SIP calls. In order to work, it requires that the SIP device returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.

The forwarding function has been verified with:

Note - The event type 33 require AMC 10.30 or later.

Configuration examples

AMC10.55 and later

  • The SIP phone is 9555.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:

Event programming for SIP phone forwarding



Event 1 - Transfer to local dirno 9547, if call not answered.

Event Owner: Stations w/ UDP, Id: 8
Event type: 33 - Private Ringing Outgoing
Subevent: 0
When change to: OFF
When related to: Directory Number, Id: 9555
Action: $C L%1.dir
  $DD L%1.dir L9547