Actions

Difference between revisions of "Play Audio Message when Call Setup fails"

From Zenitel Wiki

Line 20: Line 20:
 
*Sample wav-files can be downloaded from the [[Downloads#Audio_files|download page]]
 
*Sample wav-files can be downloaded from the [[Downloads#Audio_files|download page]]
 
*Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
 
*Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
 +
 +
Note that the station will no longer speak its IP address when offline when this feature is activated.
  
 
[[Category: AlphaCom features]]
 
[[Category: AlphaCom features]]

Revision as of 16:04, 19 May 2022

AI.png
Device Out of Service.PNG
Play a message when the station is offline

A prerecorded audio message can be played in the station when pressing the call button and the station is offline.

  1. Log on to the Zenitel IP station
  2. Go to the Advanced ICX-AlphaCom tab, and select Audio Messages
  3. Browse to a wav-file, and Upload
  4. Under Message Settings, select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time"


About Wav-files:

  • Sample wav-files can be downloaded from the download page
  • Wav-file format must be 16kHz sample rate, 16 bit resolution, mono

Note that the station will no longer speak its IP address when offline when this feature is activated.