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Difference between revisions of "Play Audio Message when Call Setup fails"

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</table>
 
</table>
  
A prerecorded audio message can be played in the station when pressing the call button and the station is offline.
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A prerecorded audio message can be played by the station when pressing the call button and the station is offline.
  
#Log on to the Zenitel IP station
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# [[Logging into an IP Station|Log in to the Zenitel IP station]]
 
#Go to the '''Advanced ICX-AlphaCom''' tab, and select '''Audio Messages'''
 
#Go to the '''Advanced ICX-AlphaCom''' tab, and select '''Audio Messages'''
#'''Browse''' to a wav-file, and '''Upload'''
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#'''Browse''' to a wav-file, and '''Upload''' the file
 
#Under '''Message Settings''', select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time"
 
#Under '''Message Settings''', select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time"
  
Device Out of Service web.PNG
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<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
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<tr style="rowspan:2;">
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<td style="display: block; vertical-align: bottom;">[[Image:Device Out of Service web.PNG|700px]]</td>
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</tr>
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<tr>
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<td style='background-color:#efefef;'>Uploading a wav-file to be played when the station is offline and the call button is pressed</td>
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</tr>
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</table>
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'''About Wav-files:'''
 
'''About Wav-files:'''
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*Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
 
*Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
  
Note that the station will no longer speak its IP address when offline when this feature is activated.
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{{note| '''Additional notes''':
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*'' When this feature is enabled the station will no longer speak its IP address when offline and the call button is pressed
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*''This feature is supported as from firmware version 4.9.3.2'' }}
  
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[[Category: ICX-AlphaCom features]]
 
[[Category: AlphaCom features]]
 
[[Category: AlphaCom features]]

Latest revision as of 15:20, 2 June 2022

AI.png
Device Out of Service.PNG
Play a message when the station is offline

A prerecorded audio message can be played by the station when pressing the call button and the station is offline.

  1. Log in to the Zenitel IP station
  2. Go to the Advanced ICX-AlphaCom tab, and select Audio Messages
  3. Browse to a wav-file, and Upload the file
  4. Under Message Settings, select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time"


Device Out of Service web.PNG
Uploading a wav-file to be played when the station is offline and the call button is pressed


About Wav-files:

  • Sample wav-files can be downloaded from the download page
  • Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
Note icon Additional notes:
  • When this feature is enabled the station will no longer speak its IP address when offline and the call button is pressed
  • This feature is supported as from firmware version 4.9.3.2