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Difference between revisions of "DAK key programming not working after SendAll"

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{{AI}}
 
It can happen that DAK key programming disappears or that changes in DAK key programming don't take effect after SendChg/All. Specially databases that are upgraded from v.8.x/9.x to 10/11.x can be affected by this fault.
 
It can happen that DAK key programming disappears or that changes in DAK key programming don't take effect after SendChg/All. Specially databases that are upgraded from v.8.x/9.x to 10/11.x can be affected by this fault.
  
[[Image:Select_nodetype.png|thumb|Temporarily select 'AlphaCom']]
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[[Image:Select_nodetype.png|thumb|Temporarily select Node Type 'AlphaCom']]
 
[[Image:Send_Get_Modules.png|thumb|All Modules should be selected]]
 
[[Image:Send_Get_Modules.png|thumb|All Modules should be selected]]
  
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The procedure for getting the correct settings:
 
The procedure for getting the correct settings:
* Open AlphaPro->Exchange&System->System
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* Open '''AlphaPro''' -> '''Exchange''' '''& System''' -> '''System'''
 
* Temporarily set the Node Type to 'AlphaCom'. The Send/Get Modules will now be visible.
 
* Temporarily set the Node Type to 'AlphaCom'. The Send/Get Modules will now be visible.
 
* Make sure that all Modules are checked the Send/Get Modules box.
 
* Make sure that all Modules are checked the Send/Get Modules box.
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[[Category:Troubleshooting]]
 
 
[[Category:AlphaPro Troubleshooting]]
 
[[Category:AlphaPro Troubleshooting]]

Latest revision as of 09:54, 24 October 2023

AI.png

It can happen that DAK key programming disappears or that changes in DAK key programming don't take effect after SendChg/All. Specially databases that are upgraded from v.8.x/9.x to 10/11.x can be affected by this fault.

Temporarily select Node Type 'AlphaCom'
All Modules should be selected

It can happen that the 'Send/Get Modules' flags are not set correctly, and this will cause the DAK key problems.

The procedure for getting the correct settings:

  • Open AlphaPro -> Exchange & System -> System
  • Temporarily set the Node Type to 'AlphaCom'. The Send/Get Modules will now be visible.
  • Make sure that all Modules are checked the Send/Get Modules box.
  • Set the Node Type back to 'AlphaCom E'
  • Click OK to save changes