Difference between revisions of "Wacs freeze when starting a SendAll or SendChg"
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(New page: Sometimes it can happen that wacs freeze when starting a SendAll or SendChg operation. Often, this procedure will solve the problem. * Stop wacs with the Task Manager * Open the Windows ex...) |
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− | Sometimes it can happen that wacs freeze when starting a SendAll or | + | {{AI}} |
− | Often, | + | Sometimes it can happen that wacs freeze when starting a SendAll/Chg or GetAll operation. |
+ | Often, the following procedure will solve the problem: | ||
* Stop wacs with the Task Manager | * Stop wacs with the Task Manager | ||
* Open the Windows explorer and browse to your AlphaPro install directory | * Open the Windows explorer and browse to your AlphaPro install directory | ||
* Locate the file called '''Wcomm.msg'''. | * Locate the file called '''Wcomm.msg'''. | ||
− | * | + | * Open the file with Notepad or the text file editor of your choice. |
+ | * The file typically looks like this: | ||
+ | [[Image:Wcomm_msg.jpg]] | ||
+ | * Note the lines in the file that end with '''_REINDEXED:''' or '''_UPDATED :'''. These are the lines that can tell us where the problem is. | ||
+ | * The first line that end with '''_UPDATED :''' is the file that cause the problem, in this example it's the Gmember file. | ||
+ | * You can now close the Wcomm.msg file and browse to the Autoload directory and select the language that your database is using. | ||
+ | * Copy the corresponding .cdx file (in the example it's the Gmember.cdx file) and paste it into your Database\Network directory. | ||
+ | * Answer yes to overwrite the current file with the new file from the Autoload database. | ||
+ | * Go back to AlphaPro and start wacs again by clicking on the communication button. | ||
+ | * Start the SendAll/Chg or GetAll procedure again. | ||
+ | * If wacs freeze again, repeat this procedure until all corrupt .cdx files is fixed. | ||
+ | |||
+ | [[Category:AlphaPro Troubleshooting]] |
Latest revision as of 11:00, 24 October 2023
Sometimes it can happen that wacs freeze when starting a SendAll/Chg or GetAll operation. Often, the following procedure will solve the problem:
- Stop wacs with the Task Manager
- Open the Windows explorer and browse to your AlphaPro install directory
- Locate the file called Wcomm.msg.
- Open the file with Notepad or the text file editor of your choice.
- The file typically looks like this:
- Note the lines in the file that end with _REINDEXED: or _UPDATED :. These are the lines that can tell us where the problem is.
- The first line that end with _UPDATED : is the file that cause the problem, in this example it's the Gmember file.
- You can now close the Wcomm.msg file and browse to the Autoload directory and select the language that your database is using.
- Copy the corresponding .cdx file (in the example it's the Gmember.cdx file) and paste it into your Database\Network directory.
- Answer yes to overwrite the current file with the new file from the Autoload database.
- Go back to AlphaPro and start wacs again by clicking on the communication button.
- Start the SendAll/Chg or GetAll procedure again.
- If wacs freeze again, repeat this procedure until all corrupt .cdx files is fixed.