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[[Image:SoftClient.PNG|thumb|250px]]
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{{AI}}
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[[Image:SoftClient2.png|thumb|250px]]
  
The Softclient will turn your PC into a STENTOFON intercom, providing access to a wide set of critical communication services. These services include ability to make intercom calls, public address calls, communicate with radios and make external telephone calls.
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The '''Softclient''' will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services. <br/> These services include ability to make intercom calls, public address calls, communicate with mobile radios.
  
 
==Highlights==
 
==Highlights==
* Turn your PC into a STENTOFON intercom
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* Turn your computer into a Zenitel intercom
* Access wide range of critical communication services including intercom, public address, radio and telephony from your PC
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* Can be operated with mouse or from the keyboard
* Supports HD Voice
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* Address book/directory
* Efficient communication with contact centric user interface
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* Works with touch screens
* Advanced call management features (address book/directory)
 
* Can be operated with mouse or from the PC keyboard
 
* Designed to work with touch screens
 
  
==Additional Documentation==
 
For more documentation please see https://www.zenitel.com/product/softclient
 
  
== Requirements ==
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Some typical areas to use the SoftClient are:
AlphaCom software: Minimum AMC 11
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*Control room applications: No need for an additional intercom device at the desk. Use the computers audio device (e.g. Bluetooth headset) for communication.
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*Reception services handling door calls
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*People on the move wanting access to the ICX-AlphaCom services via their laptop
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{{Note|It is highly recommended to use an audio device which suppresses acoustic echo. This can either be a headset or a special unit with acoustic echo cancellation, such as an internal audio card which supports this feature or an external audio unit }}
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== License requirements ==
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The Softclient is a licensed feature. One license is required per registered client.
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* [[Licenses_for_ICX-500_and_ICX-AlphaCom_Core|SoftClient License (ICX-AlphaCom): 1002600300 - ILS-SC]]
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* [[Licenses#SoftClient_license|SoftClient License (AlphaCom XE): 1009648011]]
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== Other requirements ==
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Intercom Server software:
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* ICX-AlphaCom: Any version
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* AlphaCom XE: Minimum AMC ver. 11
  
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Computer:
 
{| border="1"
 
{| border="1"
 
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|Hard Disk Space || 20 MB
 
|Hard Disk Space || 20 MB
 
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|Operating system <br/> || Microsoft Windows XP <br/> Microsoft Windows 7
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|Operating system <br/> || Microsoft Windows 7 or later
 
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|Connection || IP Network connection (broadband, LAN, wireless)
 
|Connection || IP Network connection (broadband, LAN, wireless)
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== Related articles ==
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== Optional configuration ==
[[Licenses#SoftClient_license|SoftClient License]]
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In case the Softclient is to be used for one of the following audio features, some additional configuration is required:
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* Listen to [[Simplex Conference]] (e.g. Mobile Radio)
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* Listen to [[Audio Program]]
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* Receive Prerecorded Voice Messages (started by [[AMS - Alarm Message to Station|AMS]] or [[AMG]] command, or [[Remote setup of Alarm message feature|761 code]])
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To be able to listen to any of these services, add the following event to the Event Handler:
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[[File:SoftClient Event.PNG|thumb|600px|left|Event Handler]]
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<br style="clear:both;" />
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{{code2|$SNV Q61004 W1 W4 W6}}
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A reset of the ICX-AlphaCom is required for the changes to take effect.
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==Additional Documentation==
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For more documentation please see https://www.zenitel.com/product/softclient
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[[Category:AlphaCom E Software]]
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[[Category: Other IP based devices]]

Latest revision as of 07:19, 5 April 2024

AI.png
SoftClient2.png

The Softclient will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services.
These services include ability to make intercom calls, public address calls, communicate with mobile radios.

Highlights

  • Turn your computer into a Zenitel intercom
  • Can be operated with mouse or from the keyboard
  • Address book/directory
  • Works with touch screens


Some typical areas to use the SoftClient are:

  • Control room applications: No need for an additional intercom device at the desk. Use the computers audio device (e.g. Bluetooth headset) for communication.
  • Reception services handling door calls
  • People on the move wanting access to the ICX-AlphaCom services via their laptop


Note icon It is highly recommended to use an audio device which suppresses acoustic echo. This can either be a headset or a special unit with acoustic echo cancellation, such as an internal audio card which supports this feature or an external audio unit


License requirements

The Softclient is a licensed feature. One license is required per registered client.

Other requirements

Intercom Server software:

  • ICX-AlphaCom: Any version
  • AlphaCom XE: Minimum AMC ver. 11

Computer:

Processor Minimum: Pentium 4® 2.4 GHz or equivalent
Memory 100 MB
Hard Disk Space 20 MB
Operating system
Microsoft Windows 7 or later
Connection IP Network connection (broadband, LAN, wireless)
Sound card Full-duplex 16-bit soundcard, or USB headset/speakerphone (recommended to use)

Optional configuration

In case the Softclient is to be used for one of the following audio features, some additional configuration is required:

To be able to listen to any of these services, add the following event to the Event Handler:

Event Handler



Action commands:

$SNV Q61004 W1 W4 W6


A reset of the ICX-AlphaCom is required for the changes to take effect.

Additional Documentation

For more documentation please see https://www.zenitel.com/product/softclient