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Difference between revisions of "SoftClient"

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{{AI}}
 
{{AI}}
[[Image:SoftClient.PNG|thumb|250px]]
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[[Image:SoftClient2.png|thumb|250px]]
  
The Softclient will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services. <br/> These services include ability to make intercom calls, public address calls, communicate with mobile radios.
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The '''Softclient''' will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services. <br/> These services include ability to make intercom calls, public address calls, communicate with mobile radios.
  
 
==Highlights==
 
==Highlights==
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|Hard Disk Space || 20 MB
 
|Hard Disk Space || 20 MB
 
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|Operating system <br/> || Microsoft Windows XP, 7, 8 or 10
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|Operating system <br/> || Microsoft Windows 7 or later
 
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|Connection || IP Network connection (broadband, LAN, wireless)
 
|Connection || IP Network connection (broadband, LAN, wireless)
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== Special configuration ==
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== Optional configuration ==
 
In case the Softclient is to be used for one of the following audio features, some additional configuration is required:
 
In case the Softclient is to be used for one of the following audio features, some additional configuration is required:
 
* Listen to [[Simplex Conference]] (e.g. Mobile Radio)
 
* Listen to [[Simplex Conference]] (e.g. Mobile Radio)
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To be able to listen to any of these services, add the following event to the Event Handler:
 
To be able to listen to any of these services, add the following event to the Event Handler:
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[[File:SoftClient Event.PNG|thumb|600px|left|Event Handler]]
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<br style="clear:both;" />
  
  
 
{{code2|$SNV Q61004 W1 W4 W6}}
 
{{code2|$SNV Q61004 W1 W4 W6}}
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A reset of the ICX-AlphaCom is required for the changes to take effect.
  
 
==Additional Documentation==
 
==Additional Documentation==

Latest revision as of 07:19, 5 April 2024

AI.png
SoftClient2.png

The Softclient will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services.
These services include ability to make intercom calls, public address calls, communicate with mobile radios.

Highlights

  • Turn your computer into a Zenitel intercom
  • Can be operated with mouse or from the keyboard
  • Address book/directory
  • Works with touch screens


Some typical areas to use the SoftClient are:

  • Control room applications: No need for an additional intercom device at the desk. Use the computers audio device (e.g. Bluetooth headset) for communication.
  • Reception services handling door calls
  • People on the move wanting access to the ICX-AlphaCom services via their laptop


Note icon It is highly recommended to use an audio device which suppresses acoustic echo. This can either be a headset or a special unit with acoustic echo cancellation, such as an internal audio card which supports this feature or an external audio unit


License requirements

The Softclient is a licensed feature. One license is required per registered client.

Other requirements

Intercom Server software:

  • ICX-AlphaCom: Any version
  • AlphaCom XE: Minimum AMC ver. 11

Computer:

Processor Minimum: Pentium 4® 2.4 GHz or equivalent
Memory 100 MB
Hard Disk Space 20 MB
Operating system
Microsoft Windows 7 or later
Connection IP Network connection (broadband, LAN, wireless)
Sound card Full-duplex 16-bit soundcard, or USB headset/speakerphone (recommended to use)

Optional configuration

In case the Softclient is to be used for one of the following audio features, some additional configuration is required:

To be able to listen to any of these services, add the following event to the Event Handler:

Event Handler



Action commands:

$SNV Q61004 W1 W4 W6


A reset of the ICX-AlphaCom is required for the changes to take effect.

Additional Documentation

For more documentation please see https://www.zenitel.com/product/softclient