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Difference between revisions of "SIP phone: Forward unattended call"

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The Event Type [[Private Ringing Outgoing(Event Type)|33 - Private Ringing Outgoing]] can be used to forward unattended SIP calls. In order to work, it requires that the SIP phone returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.  
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{{AI}}
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The Event Type [[Private Ringing Outgoing(Event Type)|33 - Private Ringing Outgoing]] can be used to forward unattended SIP calls. In order to work, it requires that the SIP device returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.  
  
 
The forwarding function has been verified with:
 
The forwarding function has been verified with:
* PolyCom (former Kirk) IP Dect System 6000  
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* [[Configuration guide for STENTOFON IP-DECT|IP Dect System 6000]]
 
* [[Configuration guide for X-Lite|X-Lite]]
 
* [[Configuration guide for X-Lite|X-Lite]]
* Grandstream GXP2000
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* [[Configuration guide for Grandstream GXP2000|Grandstream GXP2000]]
* Cisco CM6 with Cisco IP Phone 7960
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* [[Cisco Call Manager 6 configuration guide|Cisco Call manager 6 with Cisco IP Phone 7960]]
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* Alcatel OmniPCX (OXO) via SIP trunking
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* [[Configuration guide for Ascom IP-DECT|Ascom IP Dect System]]
 
   
 
   
Example:
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'''Note''' - The event type 33 require AMC 10.30 or later.
[[Image:SIP Phone forwarding.jpg|thumb| Event programming for SIP phone forwarding]]
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:*The SIP phone is 9555, the SIP Registrar node is node number 73.
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=== Configuration examples ===
:*When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "[[Exchange_%26_System_%28AlphaPro%29#Timers|Private Ringing Time" timer]] (30 sec default). If not answered, the call will time out, and the [[Private Ringing Outgoing(Event Type)|event 33]] is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone). <br>
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====AMC10.55 and later====
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:*The SIP phone is 9555.
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:*When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "[[Exchange_%26_System_%28AlphaPro%29#Timers|Private Ringing Time" timer]] (30 sec default). If not answered, the call will time out, and the [[Private Ringing Outgoing(Event Type)|event 33]] is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).  
 
:*[[C KEY|$C]] is needed to "speed up" the disconnection, so that the [[DIAL DIGITS|$DD]] command is not lost during the disconnection tone
 
:*[[C KEY|$C]] is needed to "speed up" the disconnection, so that the [[DIAL DIGITS|$DD]] command is not lost during the disconnection tone
  
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events:
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In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
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[[Image:SIP Phone Forwarding.png|left|thumb|500px|Event programming for SIP phone forwarding]]
'''Event 1''' - Transfer to local dirno 9547, if call not answered.
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<br style="clear:both;" />
{|
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|-
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{{Code2|
|width="100pt"|'''Event Owner''':
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[[C KEY|$C]] L%1.dir
|width="400pt"|Stations w/ UDP, Id: 8
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[[DIAL DIGITS|$DD]] L%1.dir L9547
|-
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}}
|'''Event type''': || [[Private Ringing Outgoing(Event Type)|33 - Private Ringing Outgoing]]
 
|-
 
|'''Subevent''': || 0
 
|-
 
|'''When change to''': || OFF
 
|-
 
|'''When related to''': || Directory Number, Node: 73, Id: 9555
 
|-
 
|'''Action''': || [[C KEY|$C]] L%1.dir
 
|-
 
| &nbsp; || [[DIAL DIGITS|$DD]] L%1.dir L9547
 
|-
 
|}
 
  
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Note that the initiator of the call (A-subscriber) must be an intercom station, not a SIP phone. The call forwarding will not work if the A-subscriber is a SIP phone.
 
  
The event type 33 require AMC 10.30 or later.
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[[Category: ICX-AlphaCom - SIP Integration]]
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[[Category: AlphaCom - SIP Integration]]
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[[Category: AlphaCom Applications]]
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[[Category: ICX-AlphaCom Applications]]
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[[Category: Applications using Event Handler]]

Latest revision as of 11:21, 24 February 2023

AI.png

The Event Type 33 - Private Ringing Outgoing can be used to forward unattended SIP calls. In order to work, it requires that the SIP device returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.

The forwarding function has been verified with:

Note - The event type 33 require AMC 10.30 or later.

Configuration examples

AMC10.55 and later

  • The SIP phone is 9555.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:

Event programming for SIP phone forwarding


Action commands:

$C L%1.dir
$DD L%1.dir L9547