File Creation Error (AlphaPro)
From Zenitel Wiki
If you see the error "File Creation Error" or similar, it is most likely caused by the anti-virus software McAfee which in some cases can be blocking .dbf files.
To verify if that is the reason, try to temporarily disable or uninstall McAfee to see if the problem goes away.
If that was the reason, please refer to McAfee article: [1]