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Difference between revisions of "1-3c. IP Stations – SoftClient (solution)"

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(Install and configure the SoftClient)
(Install and configure the SoftClient)
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=== Install and configure the SoftClient ===
 
=== Install and configure the SoftClient ===
* Download the file '''SoftClientSetup.msi''' from e.g. [[Downloads#SoftClient|AlphaWiki]] or from Partnernet,  and install it on the PC
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* Download the file '''SoftClientSetup.msi''' from e.g. [[Downloads|Wiki download page]] or from Partnernet,  and install it on the PC
 
* If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
 
* If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
 
* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:
 
* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:

Revision as of 09:45, 16 October 2019

System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. Wiki download page or from Partnernet, and install it on the PC
  • If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
SoftClient: File -> Preferences window


  • Save Settings
  • Select Configure Audio Device to adjust speaker and microphone levels

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the SoftClient does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient






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