Difference between revisions of "AMC-IP Board - Replacement procedure"

Latest revision as of 14:14, 8 October 2019

This article gives a short overview how to replace an AMC-IP board.

- Turn off power to the exchange.
- Remove the faulty AMC-IP board.
- Remove the STIC (STENTOFON Identity Card).
- Insert the STIC in the new AMC-IP board.
- Insert the new AMC-IP board.
- Switch on power.
- Connect a computer to the exchange Eth0 and open a web browser.
- Log on to the exchange by typing in the IP address (default 169.254.1.5) of the exchange in the address field.
- Log in with the default credentials admin/alphaadmin

IF you have a backup follow this procedure:
Restore full Backup from PC

If you do not have a backup:
- Configure IP settings and filters
- Use AlphaPro to upload the customer database
- Reset the server for all settings to take effect

@@ Line 1: / Line 1: @@
-This article gives a short overview when it comes to replacing an AMC-IP board.
+{{A}}
+This article gives a short overview how to replace an AMC-IP board.
 [[File:AMC-IP Board STIC position.png|thumb]]
+- Turn off power to the exchange.<br/>
+- Remove the faulty AMC-IP board.<br/>
+- Remove the '''[[STIC]]''' (STENTOFON Identity Card).<br/>
+- Insert the STIC in the new AMC-IP board.<br/>
+- Insert the new AMC-IP board.<br/>
+- Switch on power.<br/>
+- Connect a computer to the exchange Eth0 and open a web browser.<br/>
+- Log on to the exchange by typing in the IP address (default 169.254.1.5) of the exchange in the address field.<br/>
+- Log in with the default credentials '''admin/alphaadmin'''<br/>
-Turn off power to the exchange using the main power switch located on the back of the exchange (top left corner).
+IF you have a backup follow this procedure:<br/>
-Remove the faulty AMC-IP board from card position 25.
+[[Backup#Restore_full_Backup_from_PC|Restore full Backup from PC]]<br/>
-Remove the STIC �(STENTOFON Identity Card).
-Insert the STIC in the new AMC-IP board.
+If you do not have a backup:<br/>
-Insert the new AMC-IP board in card �position 25.
+- Configure IP settings and filters<br/>
-Switch on power using the main switch �on the back.
+- Use AlphaPro to upload the customer database<br/>
-Connect a computer to the exchange and open a web browser.
+- Reset the server for all settings to take effect<br/>
-Log on to the exchange by typing in the IP address of the exchange in the address field.
-Log in with the default credentials admin/alphaadmin
-Navigate to System Management  System Upgrade
+[[Category: AlphaCom Troubleshooting]]
-Use the “Browse” option under Upload File to select the backup file for the relevant exchange.
-Click Upload.
-Two files will now be available:
-System-config-backup-01.01.apkg
-Exchange-db-backup-01.01.1pkg
-Select the first file by clicking it.
-Click the ”Install” button that becomes available.
-After installation repeat for the second file.
-Go to System Maintenance  Backup, select “Restore DB”
-The system now restores the AlphaPro Database.
-Go to System Configuration  Interfaces and press Save followed by Apply confirm with Yes.
-Go to System Maintenance  System Recovery  Reboot and reboot the system
-All configuration and settings are now restored

Difference between revisions of "AMC-IP Board - Replacement procedure"

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Latest revision as of 14:14, 8 October 2019