Difference between revisions of "AMC-IP software upgrade (Black AMC-IP board)"
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== Software Upgrade == | == Software Upgrade == | ||
| − | * For AMC 12.5.3.0: [[Downloads# | + | * For AMC 12.5.3.0: [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|Download]] the file bsp_32.00.3.1_AS_12.5.3.0.apkg. This file contains the AMC-IP software version 12.5.3.0, as well as security updates. |
| − | * For AMC 13.1.3.1: Please [[Downloads# | + | * For AMC 13.1.3.1: Please [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|Download]] and install BSP 32.3.3.1 first! [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|Download]] the file alpha-sys_13-1-3-1.apkg. This file contains the AMC-IP software version 13.1.3.1. |
* Use an internet browser and [[AlphaWeb#AlphaWeb_Login|log on]] to the AlphaCom Web interface ([[AlphaWeb]]) and select '''System Maintenance ''' -> '''System Upgrade'''. | * Use an internet browser and [[AlphaWeb#AlphaWeb_Login|log on]] to the AlphaCom Web interface ([[AlphaWeb]]) and select '''System Maintenance ''' -> '''System Upgrade'''. | ||
* '''Browse''' to the downloaded file, and select '''Upload'''. The file will now be transferred from the PC to the AMC-IP board. | * '''Browse''' to the downloaded file, and select '''Upload'''. The file will now be transferred from the PC to the AMC-IP board. | ||
Revision as of 15:40, 15 October 2019
This article describes how to upgrade the software in an AlphaCom server, running a black AMC-IP board (hardware revision 5 or later).
This is the currently produced AMC-IP board. It replaced the red AMC-IP board (hardware revision 4) in 2010.
The software 12.5.3.0 and software 13.1.3.1 are supported only on the black AMC IP boards. The red AMC-IP board is not supported.
Backup customer data
Configuration data will get lost after the upgrade.
The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.
Software Upgrade
- For AMC 12.5.3.0: Download the file bsp_32.00.3.1_AS_12.5.3.0.apkg. This file contains the AMC-IP software version 12.5.3.0, as well as security updates.
- For AMC 13.1.3.1: Please Download and install BSP 32.3.3.1 first! Download the file alpha-sys_13-1-3-1.apkg. This file contains the AMC-IP software version 13.1.3.1.
- Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
- Browse to the downloaded file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
- When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
- When the software installation is finished the system will restart with the new software.
Restore customer data
Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.