AlphaCom Exchange Upgrade

Evolution History

The AlphaCom Intercom Exchange first came out in 1995. Since then it has evolved many times, perfecting the art of critical communication. Until 2006 the upgrades consisted of changing the software chips on the board, or even swapping the AMC board it self for improved memory and processor and so on. But in 2006 the first IP exchange was introduced. In appliance with Zenitels compability strategy all older AlphaComs can also be turned in to an IP version exchange simply by changing the processor board. In this article you will find detailed information about converting an older Alphacom into the IP era. In all cases all existing stations and other boards such as ASLT, ATLB, ATLB-12, AE1, AGA, ASVP, APC, can be kept.

Hardware Upgrade

AlphaCom M to AlphaCom XE7

Because of massive changes to the backplane, the AlphaCom M cabinet must be replaced in order to upgrade to IP. You need:

• 1 x XE7 cabinet
• 1 x AMC-IP board
• 1 x STIC for XE7

AlphaCom 80+ to AlphaCom XE20

• 1 x AMC-IP board
• 1 x STIC for XE20/XE26
• 1 x Filter card AMC-IP

AlphaCom 138 to AlphaCom XE26

• 1 x AMC-IP board
• 1 x STIC for XE20/XE26
• 1 x Filter card AMC-IP

AlphaCom E7

• 1 x AMC-IP board
• 1 x STIC for XE7

AlphaCom E20 to AlphaCom XE20

• 1 x AMC-IP board
• 1 x STIC for XE20/XE26

AlphaCom E26

• 1 x AMC-IP board
• 1 x STIC for XE20/XE26

AlphaPro Database

AMC 04.03 - 06.xx

Here you will need AlphaPro 06.01. This version is only available on request form Alphasupport@zenitel.com. You also need a PC with Windows 95/98. Windows 2000, NT or higher are not supported.

AMC 07.xx

Here you will need AlphaPro 07.25. This version is only available on request form Alphasupport@zenitel.com. You also need a PC with Windows 95/98. Windows 2000, NT or higher are not supported.

AMC 08.xx

Here you will need AlphaPro 09.23. This version is only available on request form Alphasupport@zenitel.com. You also need a PC with Windows 98 or higher. Windows Vista and Windows 7 are not supported.

AMC 09.xx -> Present version

The latest AlphaPro version found on Downloads can be used for all version from AMC 09.00 and upwards.

Database Conversion

All conversion of databases happens in AlphaPro. If a database is copied into the database folder of a higher version you will be prompted to convert or not.

For each AMC software version the NVRAM version is listed. If the NVRAM version is different, the AMC board must be cold started, and then you must do a SendAll from AlphaPro to restore the configuration.

A flash backup made in one NVRAM version is not compatible with a different version and thus cannot be restored.