AlphaVision - How to get started

AlphaVision - Example configuration

This article gives step-by-step instructions how to get started with AlphaVision. Main configuration steps are:

• AlphaWeb: Enable TCP port 55010
• AlphaPro: Activate ACDP link and Device 64
• AlphaVision: Configure communication parameters (AVCMSetup) and select 'Operator station'

AlphaWeb

• In System Configuration -> Filters, enable TCP port 55010 on the ethernet port used for AlphaVision.

AlphaPro

• In Exchange & System -> Serial ports, activate a communication port to be used for AlphaVision. Select one of the seven ACDP Links, and set the following parameters:

AlphaPro: Serial Ports setting

• • Port Type: TCP/IP Server
  • Link Type: Stentofon MultiDrop Master - Reserved
  • Broadcast: Enabled
  • Destination: AlphaVision (optional)
  • Port: 55010
  • Keep Alive: Enabled

• In Exchange & System -> Devices, scroll down to device 64 and set:

AlphaPro: Device settings

• • Device type: Operator (passive)
  • Data (ACDP link): select the link which was configured in the Serial Ports window

AlphaVision

Setup

• Download and install AlphaVision on a PC. Latest software version is available on the Zenitel download site.
• Start the 'AVCMSetup' program (Windows XP: Start-> All Programs -> AlphaVision: AVCMSetup). Set:

AlphaVision: AVCMSetup

• • Communiation Type: IP
  • AC E IP address: The IP address of the AlphaCom
  • Leave the other parameters as is. Press OK to close the window.

AlphaVision screenshot - Communication OK and stations are detected and shown in the System Tree

• Start the AlphaVision program. Username = service, password = service (Supervisor login). The 'Message Window' at the bottom of the screen should show "Run Mode", and a green "eye" should appear at the bottom right corner of the PC, indicating the the communication between AlphaVision and AlphaCom is OK.
• Select the 'System Tree' tab. AlphaVision will automatically detect stations as they are being used, and they will show up in the System Tree. An easy way to automatically detect all stations is to dial the code 7885 (Tone Test) from a SuperUser. Now all stations will detected one by one. (Initially only Station 102 will appear in the System Tree, as this is the default operator station. Double click on station 102 to open the tree to see all stations).
• Assign an 'Operator station' to AlphaVision by selecting Configuration -> Options -> Systems tab. By default station 102 in node 1 is set as operator station if found, and no other station is defined.

Operation

When a Call Request is made to the 'Operator Station' (default 102), the call will appear in the Call Request list, and an "Accept" button will appear. Answer the call by clicking the "Accept" button, or by double clicking the station in the call request list.