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Difference between revisions of "Forward unattended Call Request (Event Handler)"

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[[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]]
 
[[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Action: $[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10
+
 
 +
{{Code2|
 +
$[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10
 +
}}
  
 
[[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]]
 
[[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]]
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{{Code2|
 
{{Code2|
  $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234<br>
+
  $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234
 
  $[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 
  $[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 
}}
 
}}
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{{Code2|
 
{{Code2|
  $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234<br>
+
  $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234
 
  $[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 
  $[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 
}}
 
}}

Revision as of 14:19, 31 May 2022

AI.png

This article describes how an unattended Call Request can be forwarded to another station.

A more modern (and recommended) approach is to use the Automatic Search feature.

Software requirement:

  • ICX-AlphaCom: Any
  • AlphaCom: AMC 08.10


In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Start the mail timer when call request is received


Action commands:

$SMT L%1.dir W%2.tag Q10


When timeout, copy the mail to 1234 and delete own mail


Action commands:

$CPYM L%1.dir W%2.tag L1234
$DELM L%1.dir W%2.tag


If the target is is another node:

When timeout, copy the mail to 1234 in Node 4 and delete own mail


Action commands:

$CPYM L%1.dir W%2.tag L(4)1234
$DELM L%1.dir W%2.tag