Difference between revisions of "Forward unattended Call Request (Event Handler)"
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| − | + | This article describes how an unattended [[Call Request]] can be forwarded to another station. | |
| − | + | A more modern (and recommended) approach is to use the [[Automatic_Search#Forward_unattended_Call_Request|Automatic Search feature]]. | |
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| + | Software requirement: | ||
| + | * ICX-AlphaCom: Any | ||
| + | * AlphaCom: AMC 08.10 | ||
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| + | In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events: | ||
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| − | + | [[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]] | |
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| − | + | {{Code2| | |
| − | + | $[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10 | |
| − | {| | + | }} |
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| − | + | [[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]] | |
| + | <br style="clear:both;" /> | ||
| − | + | {{Code2| | |
| − | + | $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234 | |
| − | + | $[[DELETE MAIL|DELM]] L%1.dir W%2.tag | |
| − | + | }} | |
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| − | + | If the target is is another node: | |
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| − | + | [[File:Application1_c.png|left|thumb|500px|When timeout, copy the mail to 1234 in '''Node 4''' and delete own mail]] | |
| + | <br style="clear:both;" /> | ||
| + | {{Code2| | ||
| + | $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234 | ||
| + | $[[DELETE MAIL|DELM]] L%1.dir W%2.tag | ||
| + | }} | ||
| − | [[Category:Applications]] | + | [[Category:AlphaCom Applications]] |
| + | [[Category:ICX-AlphaCom Applications]] | ||
| + | [[Category:Control Room Applications]] | ||
| + | [[Category:Applications using Event Handler]] | ||
Latest revision as of 11:32, 8 July 2022
This article describes how an unattended Call Request can be forwarded to another station.
A more modern (and recommended) approach is to use the Automatic Search feature.
Software requirement:
- ICX-AlphaCom: Any
- AlphaCom: AMC 08.10
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Action commands:
$SMT L%1.dir W%2.tag Q10
Action commands:
If the target is is another node:
Action commands: