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This article describes how to increase the volume of the private ringing signal, and set it back to normal when the call is answered (or canceled).
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{{AI}}
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This article describes how to increase (or decrease) the volume of the ringing signal or the Call Request tones, and set it back to normal when the call is answered (or canceled).
  
It also describes how a customized ringing signal can be played in the loudspeaker during the ringing sequence.
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As from firmware version AMC 10.23 the volume to a station can be changed by the data command [[$VOL]].  
  
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== Change the volume of the Private Ringing signal ==
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By using the event type [[Private Ringing mode (Event Type)|9 - Private Ringing mode]] in the [[Event Handler]], one can change the volume during the ringing, and set it to a normal level when the call is answered.
  
==Increase volume on ringing signal==
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In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
As from firmware version AMC 10.23 the volume to a station can be changed by the data command [[VOL]]. By using the event type [[Private Ringing mode (Event Type)|9 - Private Ringing mode]] in the [[Event Handler]], one can set a higher volume during the ringing, and set it back to a normal level when the call is answered (i.e. when the Private Ringing mode goes off).
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[[File:Application15a.png|500px|left|thumb]]
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<br style="clear:both;" />
  
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
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{{Code2|
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[[$VOL]] L[[Event_Handler#List_of_context_parameters|%1.dir]] U[[Event_Handler#List_of_context_parameters|%chg]](6,3)
{|  
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}}
|-
 
|width="100pt"|'''Event Owner''':
 
|width="400pt"|Stations w/ UDP, Id: 8 (all stations)
 
|-
 
|'''Event type''': || [[Private Ringing mode (Event Type)|09 - Private Ringing mode]]
 
|-
 
|'''When change to''': || ON or OFF
 
|-
 
|'''When related to''': || All
 
|-
 
|'''Action:''' || $[[VOL]] L[[Event_Handler#List_of_context_parameters|%1.dir]] U[[Event_Handler#List_of_context_parameters|%chg]](6,3)
 
|-
 
|}
 
  
 
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When a station starts to ring the volume is set to level 6, and when the ringing stops the volume is set to level 3.
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When a station starts to ring the volume is set to level 6 (of 9), and when the ringing stops the volume is set to level 3 (of 9).
 
 
 
 
==Play a customized audio message during ringing==
 
  
The ringing signal must an audio file in wav format. The file must be [[Audio_Messaging#Upload_customized_wav-files_from_AlphaWeb|uploaded to the AMC-IP as an alarm message]]. A basic or enhanced [[Licenses#Audio_Messaging_License|audio message license]] is required.
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== Change the volume of the "Call Request" tone ==
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By using the event type [[Priority Mail in Idle (Event Type)|12 - Priority Mail in Idle ]] in the [[Event Handler]], one can change the volume when there are Call Requests in the queue, and set it to a different level during the conversation. This also applies to the ringing group feature.
  
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
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[[File:Application15b.png|500px|left|thumb]]
{|
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<br style="clear:both;" />
|-
 
|width="100pt"|'''Event Owner''':
 
|width="400pt"|Stations w/ UDP, Id: 8 (all stations)
 
|-
 
|'''Event type''': || [[Private Ringing mode (Event Type)|09 - Private Ringing mode]]
 
|-
 
|'''When change to''': || ON or OFF
 
|-
 
|'''When related to''': || All
 
|-
 
|'''Action:''' || AMS %1.phy %chg(3,0)
 
|-
 
|}
 
 
 
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When a station is called and starts to ring, alarm message number 3 will be played in the speaker. The message will repeat it self until the call is answered, or the ringing times out. Alarm messages are using [[Volume and handset override|volume override]] by default, so the message will be played at maximum output level.
 
  
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{{Code2|
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[[$VOL]] L[[Event_Handler#List_of_context_parameters|%1.dir]] U[[Event_Handler#List_of_context_parameters|%chg]](6,3)
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}}
  
<br><br>
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When a station receives a Call Request or Ringing Group call the volume is set to level 6. When the call is answered, the volume is set to level 3 (of 9).
  
[[Category:Applications]]
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[[Category:AlphaCom Applications]]
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[[Category:ICX-AlphaCom Applications]]
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[[Category:Applications using Event Handler]]

Latest revision as of 11:22, 8 July 2022

AI.png

This article describes how to increase (or decrease) the volume of the ringing signal or the Call Request tones, and set it back to normal when the call is answered (or canceled).

As from firmware version AMC 10.23 the volume to a station can be changed by the data command $VOL.

Change the volume of the Private Ringing signal

By using the event type 9 - Private Ringing mode in the Event Handler, one can change the volume during the ringing, and set it to a normal level when the call is answered.

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:

Application15a.png


Action commands:

$VOL L%1.dir U%chg(6,3)



When a station starts to ring the volume is set to level 6 (of 9), and when the ringing stops the volume is set to level 3 (of 9).

Change the volume of the "Call Request" tone

By using the event type 12 - Priority Mail in Idle in the Event Handler, one can change the volume when there are Call Requests in the queue, and set it to a different level during the conversation. This also applies to the ringing group feature.

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:

Application15b.png


Action commands:

$VOL L%1.dir U%chg(6,3)


When a station receives a Call Request or Ringing Group call the volume is set to level 6. When the call is answered, the volume is set to level 3 (of 9).