Increased volume on ringing signal
From Zenitel Wiki
This article describes how to increase (or decrease) the volume of the ringing signal or the Call Reqwuest tones, and set it back to normal when the call is answered (or canceled).
As from firmware version AMC 10.23 the volume to a station can be changed by the data command VOL.
Change the volume of the Private Ringing signal
By using the event type 9 - Private Ringing mode in the Event Handler, one can change the volume during the ringing, and set it to a normal level when the call is answered.
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:
| Event Owner: | Stations w/ UDP, Id: 8 (all stations) |
| Event type: | 09 - Private Ringing mode |
| When change to: | ON or OFF |
| When related to: | All |
| Action: | $VOL L%1.dir U%chg(6,3) |
When a station starts to ring the volume is set to level 6, and when the ringing stops the volume is set to level 3.
Change the volume of the "Call Request" tone
By using the event type 12 - Priority Mail in Idle in the Event Handler, one can change the volume when there are Call Requests in the queue, and set it to a different level during the conversation.
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:
| Event Owner: | Stations w/ UDP, Id: 8 (all stations) |
| Event type: | 12 - Priority Mail in Idle |
| When change to: | ON or OFF |
| When related to: | All |
| Action: | $VOL L%1.dir U%chg(6,3) |
When a station receives a Call Request the volume is set to level 6. When the call request is answered, the volume is set to level 3 (of 9).