Difference between revisions of "Redundant server not synchronizing"
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If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed: | If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed: | ||
| − | # | + | # Delete IPHA config using the AlphaWeb in both servers |
| − | # | + | # Upgrade to 12.5.3.0 |
| − | # | + | # Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again |
| − | # | + | # Configure IPHA again |
{{Note| During this procedure any license will be deleted so you need to insert them again }} | {{Note| During this procedure any license will be deleted so you need to insert them again }} | ||
[[Category: AlphaCom Troubleshooting]] | [[Category: AlphaCom Troubleshooting]] | ||
Latest revision as of 14:16, 8 October 2019
If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:
- Delete IPHA config using the AlphaWeb in both servers
- Upgrade to 12.5.3.0
- Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again
- Configure IPHA again
|
During this procedure any license will be deleted so you need to insert them again |