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Difference between revisions of "Redundant server not synchronizing"

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If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:
 
If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:
  

Latest revision as of 14:16, 8 October 2019

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If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:

  1. Delete IPHA config using the AlphaWeb in both servers
  2. Upgrade to 12.5.3.0
  3. Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again
  4. Configure IPHA again
Note icon During this procedure any license will be deleted so you need to insert them again