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The AlphaCom XE offers runtime trace and debug logging via the [[Linux Console]]. This is intended for debug and on-site trouble shooting.
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{{AI}}The ICX-AlphaCom and AlphaCom XE offers runtime trace and debug logging via the [[Linux Console]]. This is intended for debug and on-site trouble shooting of SIP communication between an ICX or AlphaCom, and a SIP device.
  
The trace-interface is found as an internal unix-socket in AMC: “/tmp/sipd_trace”. Log in via telnet (user: alpha; password: com), and type:
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==ICX-AlphaCom==
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Log on to the [[Linux Console]] via SSH (user: '''alpha'''; password: '''alphacom'''), and type:
  
tst -s /tmp/sipd_trace
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{{code|tst-sipd}}
  
 
A few simple input commands are implemented, type single letters;
 
A few simple input commands are implemented, type single letters;
Line 15: Line 16:
 
   h:  This text
 
   h:  This text
 
</pre>
 
</pre>
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To do a SIP trace you normally choose level 4. You will see all SIP messages on the SIP trunk, as well as the internal messages between the SIPd (the internal SIP server running on the ICX) and the intercom application.
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See video:
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<div style="text-align:left;"> <youtube width="300" height="180">BrzxXa4OrIs</youtube>  </div>
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==AlphaCom XE==
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Log on to the [[Linux Console]] via SSH (or telnet on AMC 10) (user: '''alpha'''; password: '''com'''), and type:
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{{code|tst -s /tmp/sipd_trace}}
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A few simple input commands are implemented, type single letters;
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 +
<pre>
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0,1,2,3,4,5,6,7: Set tracelevel.
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      0: Fatal errors only
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      4: SIP/AlphaNet message trace (default)
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      7: All internal debug trace also
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  l:  list active calls
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  h:  This text
 +
</pre>
 +
 +
To do a SIP trace you normally choose level 4. You will see all SIP messages on the SIP trunk, as well as the internal messages between the SIPd (the internal SIP server running on the AMC-IP card) and the AMCd (the intercom application).
 +
 +
See video:
 +
<div style="text-align:left;"> <youtube width="300" height="180">GyPkw73KEFE</youtube>  </div>
  
 
== Related articles ==
 
== Related articles ==
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* [[AlphaCom SIP interface]]
 
* [[AlphaCom SIP interface]]
  
[[Category:SIP]]
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[[Category: ICX-AlphaCom - SIP Integration]]
[[Category: Troubleshooting]]
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[[Category: AlphaCom - SIP Integration]]
 
[[Category: AlphaCom Troubleshooting]]
 
[[Category: AlphaCom Troubleshooting]]
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[[Category: ICX-AlphaCom Platform]]

Latest revision as of 12:10, 24 October 2023

AI.png

The ICX-AlphaCom and AlphaCom XE offers runtime trace and debug logging via the Linux Console. This is intended for debug and on-site trouble shooting of SIP communication between an ICX or AlphaCom, and a SIP device.

ICX-AlphaCom

Log on to the Linux Console via SSH (user: alpha; password: alphacom), and type:

tst-sipd


A few simple input commands are implemented, type single letters;

 0,1,2,3,4,5,6,7: Set tracelevel.
       0: Fatal errors only
       4: SIP/AlphaNet message trace (default)
       7: All internal debug trace also
  l:  list active calls
  h:  This text

To do a SIP trace you normally choose level 4. You will see all SIP messages on the SIP trunk, as well as the internal messages between the SIPd (the internal SIP server running on the ICX) and the intercom application.

See video:

AlphaCom XE

Log on to the Linux Console via SSH (or telnet on AMC 10) (user: alpha; password: com), and type:

tst -s /tmp/sipd_trace


A few simple input commands are implemented, type single letters;

 0,1,2,3,4,5,6,7: Set tracelevel.
       0: Fatal errors only
       4: SIP/AlphaNet message trace (default)
       7: All internal debug trace also
  l:  list active calls
  h:  This text

To do a SIP trace you normally choose level 4. You will see all SIP messages on the SIP trunk, as well as the internal messages between the SIPd (the internal SIP server running on the AMC-IP card) and the AMCd (the intercom application).

See video:

Related articles