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Operator for Zenitel Connect - Client

Roarl — Fri, 13 Nov 2026 14:16:24 GMT

Audio and Options

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	== Audio and Options ==		== Audio and Options ==
			It is possible that the client is configured to emit sounds to draw the attention of the operator to an event, for instance an incoming call.

			It may be that the sound is considered annoying.

			The operator can switch off the sound by clicking this icon located at the bottom right of the screen. Only the currently audible sound will be switched off. New events will be annunciated.
			<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
			<tr style="rowspan:2;">
			<td style="display: block; vertical-align: bottom;">[[image:ZCOperator12.png\|100px]]</td>
			</tr>
			<tr>
			<td style='background-color:#efefef;'>Mute button</td>
			</tr>
			</table>

	== Undo and Save ==		== Undo and Save ==

	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

File:ZCOperator12.png

Roarl — Fri, 13 Nov 2026 14:15:44 GMT

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Operator for Zenitel Connect - Client

Roarl — Fri, 13 Nov 2026 14:14:07 GMT

Client operation

← Older revision		Revision as of 14:14, 13 November 2026
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	== Main menu ==		== Main menu ==
	== Client operation ==		== Client operation ==
	* Selection between Operational and Configurational mode		=== Selection between Operational and Configurational mode ===
	<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">		<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
	<tr style="rowspan:2;">		<tr style="rowspan:2;">
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	Clicking this button alternates between the two, if the user has the right to do so.		Clicking this button alternates between the two, if the user has the right to do so.

	* User login		=== User login ===
	<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">		<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
	<tr style="rowspan:2;">		<tr style="rowspan:2;">
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	</table>		</table>

	=== Logout ===		==== Logout ====
	{{note\|may not be visible in Operational mode, depending on the assigned rights}}		{{note\|may not be visible in Operational mode, depending on the assigned rights}}
	Each operator normally has his/her own login credentials.		Each operator normally has his/her own login credentials.
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	After successful login the username and the user profile is shown at the bottom of the screen.		After successful login the username and the user profile is shown at the bottom of the screen.

	=== Handover ===		==== Handover ====
	{{note\|only visible in Operational mode}}		{{note\|only visible in Operational mode}}
	Users can handover to:		Users can handover to:
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	Only the user who takes over needs to enter a password. On handover, the selected layout remains, even if the new user used another layout before logout. Any indication on the screen (call requests, icon states, …) remains as is on handover.		Only the user who takes over needs to enter a password. On handover, the selected layout remains, even if the new user used another layout before logout. Any indication on the screen (call requests, icon states, …) remains as is on handover.

	=== Change password... ===		==== Change password... ====
	Choose this option to change password on the current user.		Choose this option to change password on the current user.
	<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">		<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
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	</tr>		</tr>
	</table>		</table>
	=== Select Layout... ===		==== Select Layout... ====
	An administrator may have assigned several layouts to a profile. The operator can then select the layout that is most suitable.		An administrator may have assigned several layouts to a profile. The operator can then select the layout that is most suitable.

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	Enable '''Save last selection''' to make certain that when the same operator logs in again the last selected layout is opened.		Enable '''Save last selection''' to make certain that when the same operator logs in again the last selected layout is opened.

	* History		=== History ===
			Depending on the rights of the operator, a History button may be available on the status bar.
			<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
			<tr style="rowspan:2;">
			<td style="display: block; vertical-align: bottom;">[[image:ZCOperator11.png\|200px]]</td>
			</tr>
			<tr>
			<td style='background-color:#efefef;'>History button</td>
			</tr>
			</table>
			Click this button to bring up a dialog to view the '''System log''', the '''Activity log''' or available '''Snapshots'''.

			Use the filters to search the entries in the log for the required information. In the '''Activity''' log, it is possible to select '''Show paired'''. When this is selected, call requests and calls will be shown on one line with begin time, end time and duration.

			{{note\|In the '''Activity''' log it is possible that a '''Disconnected''' call is shown without a matching '''Connected''' entry}}

			Click '''Export''' to export logs to a comma delimited text file. This file can be imported into Excel for further investigation.

			Snapshots can be exported to a specified directory.

			{{note\|Not every operator may be able to view or export all information; this will depend on the access rights that have been assigned to the particular user}}

	== Audio and Options ==		== Audio and Options ==

File:ZCOperator11.png

Roarl — Fri, 13 Nov 2026 14:08:40 GMT

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Operator for Zenitel Connect - Client

Roarl — Fri, 13 Nov 2026 14:00:51 GMT

Client operation

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 ==  Main menu ==
 == Client operation ==
 == Audio and Options ==
 == Undo and Save ==
 [[Category: Operator for Zenitel Connect]]

File:ZCOperator10.png

Roarl — Fri, 13 Nov 2026 13:59:56 GMT

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File:ZCOperator9.png

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Operator for Zenitel Connect - Client

Roarl — Fri, 13 Nov 2026 12:36:58 GMT

← Older revision		Revision as of 12:36, 13 November 2026
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	{{~~cons~~}}		{{C}}

			<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
			<tr style="rowspan:2;">
			<td style="display: block; vertical-align: bottom;">[[image:ZCOP_Client1.png\|800px]]</td>
			</tr>
			<tr>
			<td style='background-color:#efefef;'>Operator Client - Configuration window</td>
			</tr>
			</table>

			== Device section ==
			== Canvas for map or background image ==
			== Object details ==
			== Camera preview ==
			== Log ==
			== Main menu ==
			== Client operation ==
			== Audio and Options ==
			== Undo and Save ==

	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

File:ZCOP Client1.png

Roarl — Fri, 13 Nov 2026 12:20:14 GMT

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Operator for Zenitel Connect - Licensing

Roarl — Fri, 13 Nov 2026 11:48:22 GMT

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-Operator for Zenitel Connect is a licensed product. The required license in Operator is:
+Operator for Zenitel Connect is a licensed product.
 '''Operator for Zenitel Connect Pro license'''
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 For [[Zenitel Connect Essential]] there is no license required.
 [[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Initial Setup

Roarl — Fri, 13 Nov 2026 11:48:10 GMT

License

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	==== License ====		==== License ====
	Zenitel Operator for Connect needs a license. This license defines the number of connected clients.		Zenitel Operator for Connect needs a license. This license defines the number of connected clients.

			See also: [[Operator for Zenitel Connect - Licensing]]
	<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">		<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
	<tr style="rowspan:2;">		<tr style="rowspan:2;">

File:ZCOP Licensing3.png

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Operator for Zenitel Connect - Licensing

Roarl — Fri, 13 Nov 2026 10:18:21 GMT

← Older revision		Revision as of 10:18, 13 November 2026
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	~~{{cons}}~~		Operator for Zenitel Connect is a licensed product. The required license in Operator is:

			'''Operator for Zenitel Connect Pro license'''
			* Item nr: 1019608
			* Short code: OPZCP

			The [[Licensing (Zenitel Connect)\|ZC - Integration license]] is required for Operator if used with Zenitel Connect Pro:
			* Item nr: 1002720900
			* Short code: ZCL-API

			For [[Zenitel Connect Essential]] there is no license required.

	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Licensing

Roarl — Fri, 13 Nov 2026 10:05:57 GMT

Created page with "{{cons}} Category: Operator for Zenitel Connect"

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{{cons}}

[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Client

Roarl — Fri, 13 Nov 2026 09:24:45 GMT

Created page with "{{cons}} Category: Operator for Zenitel Connect"

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{{cons}}

[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Users & Rights

Roarl — Fri, 13 Nov 2026 09:21:52 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Scripts

Roarl — Fri, 13 Nov 2026 09:21:39 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Maps

Roarl — Fri, 13 Nov 2026 09:21:28 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Layout definitions

Roarl — Fri, 13 Nov 2026 09:21:12 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Icons

Roarl — Fri, 13 Nov 2026 09:20:57 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Filters

Roarl — Fri, 13 Nov 2026 09:20:42 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Devices

Roarl — Fri, 13 Nov 2026 09:20:32 GMT

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Operator for Zenitel Connect - Camera Templates

Roarl — Fri, 13 Nov 2026 09:20:21 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Button matrixes

Roarl — Fri, 13 Nov 2026 09:20:07 GMT

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	[[Category: Operator for Zenitel Connect]]		[[Category: Operator for Zenitel Connect]]

Operator for Zenitel Connect - Users & Rights

Roarl — Fri, 13 Nov 2026 09:18:10 GMT

Created page with "Category: Operator for Zenitel Connect"

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