View source for 1-4f. Main Features – Call Request (practice)

[[File:1-4f config.PNG|left|thumb|450px|System configuration]]
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=== Exercise ===
'''CRM - Control Room Master'''
* Configure the Main Guard for call queuing by setting station type to "CRM" (Control Room Master). 

'''Call Request'''
* The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard


'''Call Request - Hotline'''
* 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Main Guard. The Call Request should be removed if the handset is replaced before answered


'''Call Escalation'''
* If the Call Request has not been answered within 20 seconds, the call should automatically be forwarded to the Reception

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===Related articles ===
* [[1-4f. Main Features – Call Request (solution)]]


[[Category: AlphaCom practice]]