View source for AudioCodes MP114/118 (Pulse)

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The PULSE system can be connected to an analog PABX/PSTN line using the MP114/118 SIP gateway. This article describes the setup of the gateway in a PULSE environment.

[[File:PulseSIPGateway.PNG|thumb|500px|Gateway for analog telephone line in a PULSE environment]]

==Prerequisites ==
* A Pulse System with a Pulse Server already installed
* AudioCodes MP114/118. Screenshots in this article is from firmware version 6.2.

== PULSE Configuration ==

===Install license===
Before a SIP Gateway Account can be created on the Pulse Server, you need to obtain the '''Pulse Telephone Gateway''' license:
* 1009662001: Pulse-Server-TelTrunk (Pulse Generation 2), or
* 1009643121: Pulse telephone gateway license (Pulse Generation 1)

* To install the license, log on to the Pulse Server, and under '''Station Administration''' > '''Licensing''' insert the License Key:
[[File:PulseSIPgwLicense.PNG|thumb|left|500px|Successfully installed SIP gateway license]]
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=== Create the SIP Gateway account ===
On the Pulse Server, select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''. 
[[Image:PulseSIPGatewayAddAccount.PNG|thumb|500px|left|Adding a SIP Gateway account]]
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Set the following values:
* '''Directory Number''': 0 (This is the number to dial to get access the telephone line. Other number can be used)
* '''Name''': <name of your choice>
* '''Profile: Default'''
* '''Password''': Normally leave this field blank. When a password is entered, the SIP gateway must register using this password.
Click '''Add''', followed by '''Save'''.

Note: The "Gateways" option will only appear on the Pulse Server if there is a valid license installed.
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== Audiocodes MP-114/118 Configuration ==

=== Load Factory Default values ===
The AudioCodes MP-114/118 VoIP Gateway comes with default network parameters (factory default parameters). The default IP address is 10.1.10.11.

You can also load factory network parameters and reset the username and password to its default settings (username: '''Admin''', password: '''Admin''') by following these steps:

# Disconnect the Ethernet cable from the device
# With a paper clip or any other similar pointed object, press and hold down the Reset button (located on the rear panel) for about six seconds
# Release the Reset button. The red Fail LED turns on, and the device restores to factory default settings
# When the Fail LED turns off, reconnect the Ethernet cable to the device
[[File:AudioCodes Reset 6.2.PNG|thumb|left|500px|Load Factory Default values]]
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* The VoIP Gateway will now get the IP address '''10.1.10.11''', subnet mask 255.255.0.0.

===Accessing the gateway ===
* Change the IP address of your '''PC to 10.1.10.12''', subnet mask 255.255.0.0.
* Connect the LAN port of the PC to the Ethernet port of the AudioCodes Gateway.
* Start your Web Browser and type 10.1.10.11 in the URL field.
* Type in username '''Admin''' and password '''Admin'''. (Case-sensitive!)

[[File:Configure Network Parameters 1.JPG|left|500px|thumb|Accessing the gateway]]
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*The Home page of the Web Interface will appear: 

[[File:SIPgwHome.PNG|thumb|left|500px|Homepage of the AudioCodes Gateway]]
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===Network Configuration===
To change the IP address of the AudioCodes gateway, follow these steps:
* In the 'IP Settings' page ('''Configuration''' tab > '''VoIP''' menu > '''Network''' menu > '''IP Settings''' page item) enter the IP Address, Subnet Mask and optionally the Default Gateway Address of the AudioCodes Gateway.

* Click '''Submit''' to apply the changes. 

[[File:SIPgwIPsettings.PNG|thumb|left|500px|IP Settings]]
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'''Note''': The IP address is immediately changed when pressing Submit, but it is not permanently stored. Without resetting or powering off the device, you need to log on to the Gateway using its new IP address in order to Burn the new IP address to flash:

* Change the IP address of your PC to match the new settings of the gateway. The PC and Gateway must be on the same sub-net.
* Re-access the Gateway using the new assigned IP address.
* Click the button '''Burn''' to permanently apply the changes.


'''IMPORTANT!'''<br> 

To prevent losing the configured IP address (and possibly other settings) due to DHCP request on gateway startup perform the following steps:

*Save configuration INI file to your PC (refer to [[#Backup_and_Restore|Backup and Restore]] chapter for details)
*Open the INI file and position yourself inside '''[SYSTEM Params]''' section
*Add the following line to this section: '''BootPSelectiveEnable = 1'''
*Save the file and upload it to gateway (refer to [[#Backup_and_Restore|Backup and Restore]] chapter for details)

Detailed information: The setting 'BootPSelectiveEnable = 1' enables the device's integral BootP client to filter unsolicited BootP/DHCP replies (accepts only BootP replies that contain the text
'AUDC' in the vendor specific information field). This option is useful in environments where enterprise BootP/DHCP servers provide undesired responses to the device's BootP requests.

===SIP Parameters===

Go to 'Proxy & Registration' page ('''Configuration''' tab > '''VoIP''' menu > '''SIP Definitions''' submenu > '''Proxy & Registration''' page item). Set the following parameters:
*'''Use Default Proxy''': Yes
*'''Enable Registration''': Enable
*'''Gateway Registration name''': 0 (This parameter must be identical to the directory number for the gateway defined in the [[Pulse_System_Configuration#Telephone_gateway|Pulse Server]])
*'''Subscription Mode''': Per Gateway
*'''Registration Mode''': Per Gateway
* Press '''Submit''' to save changes

[[Image:SIPgwRegistration.PNG|thumb|left|500px|Registration Parameters]] <br> 
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Click the '''Proxy Set Table''' button. Set the following parameters: 

*'''Proxy Address''': The IP address of the [[Pulse_System_Configuration#Configure_the_Pulse_Server|Pulse Server]] (e.g. 169.254.1.99). 
*'''Transport Type''': UDP
* Press '''Submit''' to save changes

[[Image:SIPgwProxy.PNG|thumb|left|500px|Proxy settings]] <br>
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===Audio Codec===
* Select the voice coder in 'Coders Table' page ('''Configuration''' tab > '''VoIP''' menu > '''Coders and Profiles''' submenu > '''Coders''' page item). Set these parameters:

*'''Coder Name''': G.711U-law 
*'''Packetization Time''': 20 ms 
*'''Rate''': 64 
*'''Silence Suppression''': Disabled
*Press '''Submit''' to save changes

[[Image:SIPgwCoder.PNG|thumb|left|500px|Audio Codec]]
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===About Saving Changes===
The '''Submit''' button will save the data to the running volatile memory. The changes take effect on-the-fly. The changes '''''will not''''' survive hardware reset or power off. 

To permanently save the configuration data, store the data to flash memory by selecting '''Burn''' from the Tool Bar.

'''Note''': Parameters proceeded by a yellow lightning symbol is not changeable on-the-fly and require that the device is reset.

=== Configure calls to outside lines ===

An outgoing call is made by dialing a prefix (e.g. "0") and then the phone number. If there are multiple lines connected to the gateway, the Group Hunt feature of the gateway will automatically connect the call to a free line.

1. In the '''Hunt Group Settings''' page, define Hunt Group ID 1 ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''Hunt Group''' submenu > '''Hunt Group Settings''' page item):
* '''Hunt Group ID''' = 1
* '''Channel Select Mode''' = Cyclic Ascending. 

[[Image:Group Hunt 6.2.PNG|thumb|left|500px|Hunt Group Settings]]
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2. In '''IP to Trunk Group Routing''' page, route all calls from the Pulse system to Hunt Group ID 1. ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''Routing''' submenu > '''IP to Trunk Group Routing''' page item).
* '''Dest. Phone Prefix''' = *
* '''Source Phone Prefix''' = *
* '''Source IP Address''' = *
* '''Hunt Group ID''' = 1
* '''IP Profile ID''' = 0

[[Image:IP to Hunt Group Routing.jpg|thumb|left|500px|IP to Trunk Group Routing]]
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3. In the '''Endpoint Phone Number Table''' page, you define how many outside lines to use, and link the lines (= Channels) to the prefix code (e.g. "0") and to the Hunt Group ID 1. 
('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''Hunt Group''' submenu > '''EndPoint Phone Number''' page item).
* '''Channel(s)''' = The outside line (1 - 4)
* '''Phone Number''' = 0 (Should be set identical to the Directory Number of the SIP account in the Pulse Server)
* '''Hunt Group ID''' = 1

In the example below all four lines belong to Hunt Group ID 1. When dialing 0 on an intercom station the first available line will be granted.

[[Image:Endpoint Phone Number.jpg|thumb|left|500px|Endpoint Phone Number Table]]
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If there are unused lines, leave the fields for that line blank.


==== Dial external phone number when gateway is accessed ====
If you want to automatically call one fixed external phone number when the gateway is accessed from the Pulse system, you need to add a manipulation rule for outgoing calls.

First, ensure that on the "FXO Settings" ('''Configuration '''tab &gt; '''VoIP '''menu &gt; '''GW and IP to IP''' submenu &gt;'''Analog Gateway''' submenu &gt; '''FXO Settings''' page item) '''Dialing Mode '''parameter is set to '''One Stage'''.<br> 

After that, navigate to '''Configuration '''tab &gt; '''VoIP '''menu &gt; '''GW and IP to IP''' submenu &gt; '''Manipulations '''submenu &gt; '''Dest Number IP-&gt;Tel''' page item. 

Click on the '''Add '''icon, a new dialog will pop up. 

Do not change any parameters on the '''Rule '''tab. On the '''Action '''tab, change the following parameters: 

*'''Stripped Digits From Left''': should be the length of gateway directory number. I.e. if the directory number is "01" this value should be 2, and if the directory number is "0" this value should be 1.
*'''Prefix to Add''': should be the actual telephone number you wish to dial.

[[Image:Mp114modifyOutgoing.jpg|thumb|left|500px|Number manipulation]]
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Leave the other settings unchanged and click on '''Submit'''.<br>

=== Configure incoming calls from outside lines ===

You can choose between three different ways of handling an incoming call from the telephone line:
* Selective Dialing
* Automatic Dialing
* Delayed Automatic Dialing


==== Selective Dialing ====

A second dial tone will be presented when calling in, and the user can dial the desired intercom number. The fields in the ‘Automatic Dialing’ page item must be left blank (This is the default setting).
('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' > '''Analog Gateway''' submenu > '''Automatic Dialing''' page item).

[[Image:Selective Dialing.jpg|thumb|left|500px|Selective Dialing]]
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In this mode the gateway collects digits from the line, and sets up the call towards the Pulse System when a predefined number of digits are collected and no more digits are received within a preset time (default 4 seconds), or when the ‘#’ key is dialed.
<br>

In the 'DTMF & Dialing' page ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' > '''DTMF and Supplementary''' submenu > '''DTMF & Dialing''' page item) set ‘Max Digits In Phone Num’ equal to the number of digits used in the directory number of the Pulse stations, normally 2 or 3. The parameter ‘Inter Digit Timeout [sec]’ specifies the waiting time for more digits before setting up the call.

[[File:SIPgwDigitsinPhone.PNG|thumb|left|500px|DTMF & Dialing]]
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==== Automatic Dialing ====

When calling in, the call will automatically be connected to a predefined intercom number.

* Enter the intercom number in the ‘Destination Phone Number’ field in the ‘Automatic Dialing’ page item. Set ‘Auto Dial Status’ to ‘Enable’. ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' > '''Analog Gateway''' submenu > '''Automatic Dialing''' page item).

[[Image:AutomaticDialing.jpg|thumb|left|500px|Automatic Dialing]]
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In the example above, incoming calls on line 1 and 2 are routed to station 12, and calls on line 3 and 4 are routed to station 14.

==== Delayed Automatic Dialing ====

If ‘'''Auto Dial Status'''’ is set to ''‘Hotline’'', a second dial tone will be presented when calling in, allowing the user to dial a number. But if no digits are pressed within the ‘'''Hotline Dial Tone Duration'''’ time, the number in the '''Destination Phone Number''' is automatically dialed.

[[File:SIPgwDialHotline.PNG|thumb|left|500px|Delayed Automatic Dialing. Here number 12 will be dialed after the hotline delay.]]
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The ‘'''Hotline Dial Tone Duration'''’ can be changed from the 'DTMF & Dialing' page item ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''DTMF and Supplementary''' submenu > '''DTMF & Dialing''' page item). Display the Navigation Tree in '''Full''' View. The default value is 16 seconds.

==== Caller ID ====
The Caller ID is the text that will be shown in the display of a Pulse station when receiving an external phone call.

In the ‘Caller Display Information’ page you can define a default text to send to the intercom station that receives the call. ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''Analog Gateway''' submenu > '''Caller Display Information''' page item).

[[Image:Caller ID.jpg|thumb|left|500px|Set default Caller ID]]
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If Caller ID name is detected from the phoneline, this will be used instead of the Caller ID name in the table above. Display the Navigation Tree in '''Full''' View. Caller ID from FXO line must be enabled in '''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''DTMF and Supplementary''' submenu > '''Supplementary Services''' page item. 

* Set ‘'''Enable Caller ID'''’ to ‘Enable’ and choose the ‘Caller ID Type’ as used by the PSTN supplier. Check with the local telephone company to find the ‘Caller ID Type’ used.

[[File:SIPgwCallerID2.PNG|thumb|left|500px|Enable Caller ID from phone line]]
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=== Far end disconnect (FED) ===
Far End Disconnect refers to methods for detecting that a remote party has hung up. The far end disconnect signal is not mandatory and this could create problems. If the Far End Disconnect signal is not sent to or properly detected by the SIP Gateway, the connection will not be released by the unit, thus freezing the FXO line in the off hook state.

The following methods for call termination are supported by the AudioCodes MP-114/118. Note that the used disconnection methods must be supported by the CO (Central Office) or to PBX (Private Branch Exchange).
* Detection of polarity reversal / current disconnect
* Detection of Busy / Dial tones
* Timeout of Conversation
* Detection of silence (NOT recommended, could lead to unwanted disconnection of calls)


==== Detection of polarity reversal / current disconnect ====

This is the recommended method. The call is immediately disconnected after polarity reversal or current disconnect is detected on the Tel side (assuming the PBX / CO produces this signal).
* Display the Navigation Tree in '''Full''' View. Enable the relevant detection method in '''Configuration''' tab > '''VoIP''' menu > '''SIP Definitions''' submenu > '''Advanced Parameters''' page item.

[[Image:Detection of polarity reversal , current disconnect.jpg|thumb|left|500px]]
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{{Note|
In the UK, if you are using BT and are having problems with AudioCodes not detecting current disconnect hangups, your PSTN line might have the wrong specifications for the AudioCodes to detect hangups.  Contact BT and ask what the current DCT (Disconnect Clear Time) setting is for your phone line. It should be around 800ms. If this is the case, you also need to adjust the DCT setting on the AudioCodes as the default value is 900ms. Add this parameter to the .ini config file: 
<br> 
CURRENTDISCONNECTDURATION <nowiki>=</nowiki> 800 }}

==== Detection of Busy / Dial tones ====

The call is immediately disconnected after Busy or Dial tone is detected on the Tel side (assuming the PBX / CO produces this tone). This method requires the correct tone frequencies and cadence to be defined in the Call Progress Tones (CPT) file of the SIP Gateway. If these frequencies are not known, define them in the CPT file (the tone produced by the PBX / CO must be [[MP114/118: Add new tones to the CPT file|recorded and its frequencies analyzed]]). This method is slightly less reliable than the previous one.
<br>

* Open the ‘FXO Settings’ page item in '''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''Analog Gateway''' menu > '''FXO Settings''' page item and enable the relevant detection method.

[[Image:Detection of Busy , Dial tones.jpg|thumb|left|500px]]
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'''''Call Progress Tones (CPT)'''''<br>
The Detection of Busy / Dial tones method requires the correct tone frequencies and cadence (on/off sequence) to be defined in the Call Progress Tones (CPT) file of the SIP gateway. These tones are region specific and telephone exchange dependent. 

The Call Progress Tones (CPT) configuration file is a binary file (with the extension .dat).

You can either use:
* a CPT file with the most common tone patterns available from the [[Downloads#AudioCodes_Gateway|download site]] 
* one of the supplied CPT (dat) files found on the CD provided with the gateway
* construct your own file [[MP114/118: Add new tones to the CPT file| by adding new tones to the CPT file]]
 
Load a Call Progress Tones (dat) file to the SIP gateway: 
*Select '''Management''' tab > '''Software Update''' menu > '''Load Auxiliary Files''' page item.

[[Image:Call Progress Tones (CPT).jpg|thumb|left|500px]]
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* Click the Browse button and navigate to the folder that contains the file you want to load
* Click the file and click the Open button; the name and path of the file appear in the field beside the Browse button
* Click the Load File button
* Burn the configuration so the file can be available after a power failure
* Reset the SIP Gateway for the changes to take effect 

For more detailed information regarding Call Progress Tones please refer to the AudioCodes User's Manual found on the CD supplied with the unit.

==== Timeout of Conversation ====

As an additional safety to prevent lines from accidentally locking up, it is recommended to enable a timeout of conversation.

The ‘Max Call Duration’ defines the maximum call duration in minutes. If this time expires, both sides of the call are released (IP and Tel). The valid range is 0 to 120. The default is 0 (no limitation).

* Display the Navigation Tree in '''Full''' View. Enable the ‘Max Call Duration’ in '''Configuration''' tab > '''VoIP''' menu > '''SIP Definitions''' submenu > '''Advanced Parameters''' page item.

[[File:Timeout_of_Conversation.jpg|thumb|500px|left|Timeout of Conversation]]
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===DTMF Input from outside line ===

During a conversation between a Pulse station and a telephone, the telephone operator can activate an output in the Pulse System by pressing a digit on the phone. 

To enable digit actions from the telephone line during conversation, set ‘'''1st Tx DTMF Option'''’ to ‘'''INFO(Cisco)'''’ in the 'DTMF & Dialing' page. ('''Configuration''' tab > '''VoIP''' menu > '''GW and IP to IP''' submenu > '''DTMF and Supplementary''' submenu > '''DTMF & Dialing''' page item). 

[[Image:SIP Gateway configuraion.jpg|thumb|left|500px]]
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===Country Settings===

The Line Characteristics (AC impedance matching, hybrid balance, Tx & Rx frequency response, Tx & Rx Gains, ring detection threshold, DC characteristics) should be set according to country of origin.
Some of the SIP Gateway parameters are configurable through the ini configuration file only (and not via the Web). The '''CountryCoefficients''' parameter that determines the line characteristics must be configured via the ini configuration file.

The procedure to modify the ini file:
* Get the ini file from the gateway using the Embedded Web Server. From the Tool Bar select '''Device Actions -> Save Configuration File'''. Select '''Save INI File''' to save the configuration to the PC:

[[Image:Country Settings2.JPG|thumb|left|500px|Save and Send INI file]]
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* Open the file (e.g. in Notepad), and add anywhere in the file the line

'''CountryCoefficients = xx''' 
* where xx is the country code found below; save and close the file. The example below shows the settings for Norway (46).

[[Image:Country Settings 2.jpg|thumb|left|500px]]
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* Load the modified ini file back to the gateway using the button '''Browse''' to select the modified file, then select '''Send INI File'''.

This method preserves the programming that already exists in the device, including special default values that were preconfigured when the unit was manufactured.

==== Country codes ====

The default value is 70 (United States).

{|
|width="100px" | Argentina 	
|= 0
|-
|Australia 	||= 1
|-
|Austria 	||= 2
|-
|Bahrain ||	= 3
|-
|Belgium||	= 4
|-
|Brazil ||	= 5
|-
|Bulgaria ||	= 6
|-
|Canada ||	= 7
|-
|Chile 	||	= 8
|-
|China 	||	= 9
|-
|Colombia ||	= 10
|-
|Croatia ||	= 11
|-
|Cyprus ||	= 12
|-
|Czech_Republic|| = 13
|-
|Denmark ||	= 14
|-
|Ecuador ||	= 15
|-
|Egypt 	||	= 16
|-
|El Salvador ||	= 17
|-
|Finland ||	= 18
|-
|France ||	= 19
|-
|Germany ||	= 20
|-
|Greece ||	= 21
|-
|Guam 	||	= 22
|-
|Hong_Kong|| 	= 23
|-
|Hungary ||	= 24
|-
|Iceland ||	= 25
|-
|India 	||	= 26
|-
|Indonesia|| 	= 27
|-
|Ireland ||	= 28
|-
|Israel ||	= 29
|-
|Italy 	||	= 30
|-
|Japan 	||	= 31
|-
|Jordan ||	= 32
|-
|Kazakhstan|| 	= 33
|-
|Kuwait ||	= 34
|-
|Latvia ||	= 35
|-
|Lebanon ||	= 36
|-
|Luxembourg|| 	= 37
|-
|Macao 	||	= 38
|-
|Malaysia ||	= 39
|-
|Malta 	||	= 40
|-
|Mexico ||	= 41
|-
|Morocco ||	= 42
|-
|Netherlands ||	= 43
|-
|New_Zealand ||	= 44
|-
|Nigeria ||	= 45
|-
|Norway ||	= 46
|-
|Oman 	||	= 47
|-
|Pakistan ||	= 48
|-
|Peru 	||	= 49
|-
|Philippines ||	= 50
|-
|Poland ||	= 51
|-
|Portugal ||	= 52
|-
|Romania ||	= 53
|-
|Russia ||	= 54
|-
|Saudi_Arabia ||	= 55
|-
|Singapore||	= 56
|-
|Slovakia ||	= 57
|-
|Slovenia ||	= 58
|-
|South_Africa||	= 59
|-
|South_Korea ||	= 60
|-
|Spain 	||	= 61
|-
|Sweden ||	= 62
|-
|Switzerland||	= 63
|-
|Syria 	||	= 64
|-
|Taiwan ||	= 65
|-
|TBR21 	||	= 66
|-
|Thailand ||	= 67
|-
|UAE 	||	= 68
|-
|United_Kingdom|| = 69
|-
|UnitedStates ||	= 70
|-
|Yemen 	||	= 71
|}

===Backup and Restore===
The configuration of the AudioCodes Gateway can be stored to a file on your PC. <br>

* '''Backup''': From the Tool Bar select '''Device Actions -> Save Configuration File.''' Select '''Save INI File''' to save the configuration to the PC
* '''Restore''': From the Tool Bar select '''Device Actions -> Load Configuration File.''' '''Browse''' to the ini-file, and select '''Load INI File''' to upload the configuration file to the SIP Gateway. The gateway will restart after the upload.

[[File:Backup2.PNG|thumb|left|500px|Backup of the configuration]]
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=== Software Upgrade ===
To upgrade the software of the AudioCodes MP114 gateway, follow these steps:
* From the Home Page of the Gateway, select '''Device Actions''' -> '''Software Upgrade Wizard'''
* Select the button '''CMP file''', and '''Browse''' to the software file (.cmp), and select '''Send File'''.
* When the file is successfully loaded, press the '''Next''' button. 
* You will now get a choice to "Use the existing configuration", load a new INI file, or load default settings to the unit.
* Make your choice, and press the '''Reset''' button when the process is finished. 



[[File:MP114 SW Upgrade.PNG|thumb|left|500px|Software upgrade]]
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=== Troubleshooting  ===

==== Factory Reset by using BootP utility  ====

If the factory reset for some reason seem to fail, and you end up with all LED's lit in the MP11x, then it is no longer possible to contact the MP11x using a known IP address. A possible rescue is to use the AudioCodes' BootP program. This program accesses the MP11x using its MAC address and uploads a selected firmware file (cmp) and configuration file (ini file). 

The BootP program, the cmp-file and the ini-file can be downloaded from the [[Downloads#AudioCodes_Gateway|download site]]. 

*Install and run BootP

[[Image:BootP-1.png|400px|BootP-1.png]] <br> 

*Click Edit -&gt; Preferences 
**Set the TFTP server (your computer) and the directory where the firmware (.cmp) and .ini files are stored 
**Click OK

[[Image:BootP-2.png|400px|BootP-2.png]] <br> 

*Click Service -&gt; Clients 
**Enter the MAC address and set the IP settings that you want the device to have. Also make sure that the boot file (firmware) and .ini file is selected 
**Click Apply&amp;Reset then OK

[[Image:BootP-3.png|400px|BootP-3.png]] 

==== Message log  ====

The 'Message Log' page displays Syslog debug messages sent by the device. You can select the Syslog messages in this page, and then copy and paste them into a text editor such as Notepad. This text file (txt) can then be sent to Technical Support for diagnosis and troubleshooting. <br> 

'''Note''': It's not recommended to keep a Message Log session open for a prolonged period. This may cause the device to overload. For prolonged (and detailed) debugging, use an external Syslog server. 

To activate the Message Log, take these 3 steps: 

*In the 'Advanced Parameters' ('''Configuration''' tab &gt; '''Protocol Configuration''' menu &gt; '''SIP Advanced Parameters''' submenu &gt; '''Advanced Parameters''' page item), set the parameter 'Debug Level' to 6. This parameter determines the Syslog logging level in the range 0 to 6, where 6 is the highest level.In newer firmware version this is set in '''Configuration '''tab &gt; '''System '''menu &gt; '''Syslog Settings''' page item.<br>

*Open the 'Message Log' page (depending on your firmware version this will either be'''Status &amp; Diagnostics''' tab &gt; '''Status &amp; Diagnostics''' menu &gt; '''Message Log''' page item, or '''Status &amp; Diagnostics '''tab &gt; '''System Status''' menu &gt; '''Message Log''' page item). Now the 'Message Log' page is displayed and the log is activated.

[[Image:Message log.jpg|600px|Message log.jpg]] 

The displayed logged messages are color coded as follows: 

*Yellow - fatal error message 
*Blue - recoverable error message (i.e., non-fatal error) 
*Black - notice message

*To clear the page of Syslog messages, in the Navigation tree, click the page item Message Log again; the page is cleared and new messages begin appearing.

<br> 

To stop the Message Log, take this step: 

*Close the page by accessing any another page in the Web interface.

[[Category:Pulse - Telephone Gateways]]