View source for Call Transfer

{{AI}}
{| 
|-
|width="170pt"|'''Feature''':
| Inquiry Call or Blind Transfer
|-
|'''Default directory number''': || 2 (During conversation)
|-
|'''Feature number''': || 55
|-valign="top" 
|'''Parameter 1''': || 0 = Inquiry (default) <br /> 1 = [[Blind Transfer During Connection|Blind transfer]] (from AMC 10.50)
|-valign="top" 
|'''Description''': || Place the current conversation on hold, and call the third station. Or with parameter 1 = 1 do a blind transfer to a third station or feature.
[[Image:CallTransfer.PNG|thumb|200px|Call Transfer options]]


'''Consult, then Transfer (default):'''
*Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
*Dial the directory number of the third station and establish a second conversation
*Press digit 2 again you can switch between the two conversations (Brokers function)
*Press [[Call Transfer feature|digit 3]] to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation



'''Blind Transfer:'''
*Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
*Dial the directory number of the third station or an idle feature code.
*Station on hold will connect to the feature dialed and disconnect yourself.

Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.

[[File:BlindTransfer.PNG|thumb|left|400px|Change "ID" to "1" to turn digit 2 into a Blind Transfer]]
<br style="clear:both;" />

'''Note:''' 
* On an outgoing SIP Trunk call from an analog station one must press DAK 9 to switch off “transparent mode”, then 2 + number + 3.
* On an outgoing SIP Trunk call from an IP station one must press DAK 4 to switch off “transparent mode”, then 2 + number + 3.



See also [[Blind Transfer During Connection]]

|}

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[[Category: ICX-AlphaCom features]]
[[Category: AlphaCom features]]