View source for Delete a Device (RMM)

How to delete a device.
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You can delete a device if it’s been decommissioned or destroyed, or otherwise taken out of service. You can delete one device or several devices at the same time. If you delete a parent device (Zenitel Connect Pro), you will also delete all its child devices.

{{Warn|When a device is deleted, all historical data about the device is erased from the system and it is not possible to retrieve it again.}}

==How to delete a device==
The option of deleting a device is available through the '''Device Widget''' and the '''Device Details''' screen. Click the ellipsis (...) and select Delete. Deleting the device will remove all the collected information about the device, including its history, incidents, commands, etc.

[[Image: Delete Device (RMM).png|500px]]

This step should only be performed when decommissioning the device or transferring it to another customer, as the deletion is irreversible.

After the device has been deleted, it may be claimed by other customers.

==Deleting multiple devices==
#Navigate to '''Devices''' in the left-hand menu.
#Check the boxes next to each device you want to delete. Once you check a box, a menu will appear above the list of devices:
#In the menu, click '''Delete Devices'''.

[[Image: Selected Devices (RMM).png|400px]]


[[Category: Remote Monitoring and Management - RMM]]