Difference between revisions of "1-3c. IP Stations – SoftClient (solution)"
From Zenitel Wiki
(→Troubleshooting) |
(→Troubleshooting) |
||
Line 32: | Line 32: | ||
=== Troubleshooting === | === Troubleshooting === | ||
− | * If the | + | * If the SoftClient does not register, check the following: |
** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled | ** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled | ||
** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient | ** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient |
Revision as of 16:24, 22 March 2011
Install and configure the SoftClient
- Connect the IP Flush Master station to the PoE switch
- Select Setup to enter the off-line menu. Password: 1851
- Step to the menu selection IP Settings and enter the following parameters (IPgw is not relevant here):
- When prompted, Save the changes. When asked for "Restart now" you can select "No".
- Step to the menu selection AlphaCom IP and enter the following parameters:
- When prompted, Save the changes.
- Step to the menu selection Restart and activate a restart of the station
Configure the AlphaCom XE
- In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
- Use the section on the right and change the configuration as follows:
- In AlphaPro go to Users & Stations, and select physical number 38; 138 Station 38
- Use the section on the right and change the configuration as follows:
- Send the changes to the AlphaCom XE
Troubleshooting
- If the SoftClient does not register, check the following:
- In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
- In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient