Actions

Difference between revisions of "1-3c. IP Stations – SoftClient (solution)"

From Zenitel Wiki

(Install and configure the SoftClient)
(Install and configure the SoftClient)
Line 6: Line 6:
 
* Download the file '''SoftClientSetup.msi''' from e.g. AlphaWiki or from Partnernet,  and install it on the PC
 
* Download the file '''SoftClientSetup.msi''' from e.g. AlphaWiki or from Partnernet,  and install it on the PC
 
* Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
 
* Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
* Start the SoftClient, and select File -> Preferences, and set these parameters:
+
* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:
 
[[File:1-3c solution1.PNG|thumb|left|250px|Off-line menu: IP settings]]
 
[[File:1-3c solution1.PNG|thumb|left|250px|Off-line menu: IP settings]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />

Revision as of 16:38, 22 March 2011

System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. AlphaWiki or from Partnernet, and install it on the PC
  • Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
Off-line menu: IP settings


  • When prompted, Save the changes. When asked for "Restart now" you can select "No".
  • Step to the menu selection AlphaCom IP and enter the following parameters:
Off-line menu: AlphaCom settings


  • When prompted, Save the changes.
  • Step to the menu selection Restart and activate a restart of the station

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
  • Use the section on the right and change the configuration as follows:
File:1-3c solution5.png
AlphaPro: Users & Stations window


  • In AlphaPro go to Users & Stations, and select physical number 38; 138 Station 38
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the SoftClient does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient






Related articles