Actions

Difference between revisions of "1-3c. IP Stations – SoftClient (solution)"

From Zenitel Wiki

(Install and configure the SoftClient)
(Install and configure the SoftClient)
Line 5: Line 5:
 
=== Install and configure the SoftClient ===
 
=== Install and configure the SoftClient ===
 
* Download the file '''SoftClientSetup.msi''' from e.g. [[Downloads#SoftClient|AlphaWiki]] or from Partnernet,  and install it on the PC
 
* Download the file '''SoftClientSetup.msi''' from e.g. [[Downloads#SoftClient|AlphaWiki]] or from Partnernet,  and install it on the PC
* Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
+
* If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
 
* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:
 
* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:
 
[[File:1-3c solution1.PNG|thumb|left|250px|SoftClient: File -> Preferences window]]
 
[[File:1-3c solution1.PNG|thumb|left|250px|SoftClient: File -> Preferences window]]

Revision as of 10:01, 1 November 2017

System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. AlphaWiki or from Partnernet, and install it on the PC
  • If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
SoftClient: File -> Preferences window


  • Save Settings
  • Select Configure Audio Device to adjust speaker and microphone levels

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the SoftClient does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient






Related articles