Difference between revisions of "2-2e. Event Trigger - Event Handler (solution)"
From Zenitel Wiki
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− | + | [[File:2-2d exercise.PNG|left|thumb|500px|System configuration]] | |
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=== Solution === | === Solution === | ||
− | + | ====Call setup:==== | |
− | * '' | + | * ''The Entrance and the SOS Point should be configured to make a Call Request (623 + 101) to the Control Room.'' |
− | + | [[File:2-2d solution1.PNG|left|thumb|500px|Select the '''Entrance''' station in the list box, press '''DAK''' button, and enter "'''I 623 I 101'''" on DAK 1. Do the same for the '''SOS Point''' station.]] | |
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− | + | * ''The Control Room should be configured as a CRM (Control Room Master), the DAK display should be enabled, and the Navigation Keys should be used for call queue navigations''. | |
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+ | [[File:2-2d solution2.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, and set "Station Type" = '''CRM'''.]] | ||
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− | + | [[File:2-2d solution3.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, select the "'''Station Type'''" tab, and enable the "'''Station use DAK Display'''" flag.]] | |
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+ | [[File:2-2d solution4.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''DAK''' button, select the "'''Navig.keys'''" tab, and enter 7638 (Answer), 7639 (Next), 7632 (Top) and 7630 (Cancel)]] | ||
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+ | ====Set Call Request Forwarding:==== | ||
+ | * ''When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be activated:'' | ||
+ | ** ''Turn on Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.'' | ||
+ | ** ''Turn on a lamp (use RCO 3) to signal that call forwarding is active'' | ||
+ | ** ''Write to the System LOG that the call forwarding has been activated. Use the LOG "..." statement.'' | ||
+ | [[File:2-2d solution6.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''Events''' button, and '''Insert''' a new event with parameters shown on the screenshot.]] | ||
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− | ==== | + | ====Reset Call Request Forwarding:==== |
+ | * ''When dialing the event trigger number 9534, or when pressing a DAK key programmed to 9534 on the Control Room station, the following features should be activated:'' | ||
+ | ** ''Turn off Call Request Forwarding for Control Room station 101. Use the command "$SCRT" for this.'' | ||
+ | ** ''Turn off the lamp (RCO 3) to signal that call forwarding is no longer active'' | ||
+ | ** ''Write to the System LOG that the call forwarding has been turned off. Use the LOG "..." statement.'' | ||
+ | [[File:2-2d solution7.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''Events''' button, and '''Insert''' a new event with parameters shown on the screenshot]] | ||
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− | + | Program DAK 1 and DAK 2 of the Control Room station with the codes for Call Forwarding on (9533) and Call Forwarding off (9534), and add an appropriate display text. | |
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− | + | [[File:2-2d solution5.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''DAK''' button, select the "'''DAK 1-10'''" tab, and on DAK key 1 and 2 enter 9533 T <text> and 9534 T <text>.]] | |
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+ | '''Verify that:''' | ||
+ | * Call Forwarding is turned on and off | ||
+ | * RCO 3 is turned on and off | ||
+ | * The Call forwarding on/off is logged in the "System Log" (AlphaWeb: System Monitoring -> Logging. It might be that logging has to be enabled first: System Configuration -> Logging). | ||
Revision as of 17:31, 6 November 2013
Contents
Solution
Call setup:
- The Entrance and the SOS Point should be configured to make a Call Request (623 + 101) to the Control Room.
- The Control Room should be configured as a CRM (Control Room Master), the DAK display should be enabled, and the Navigation Keys should be used for call queue navigations.
Set Call Request Forwarding:
- When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be activated:
- Turn on Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.
- Turn on a lamp (use RCO 3) to signal that call forwarding is active
- Write to the System LOG that the call forwarding has been activated. Use the LOG "..." statement.
Reset Call Request Forwarding:
- When dialing the event trigger number 9534, or when pressing a DAK key programmed to 9534 on the Control Room station, the following features should be activated:
- Turn off Call Request Forwarding for Control Room station 101. Use the command "$SCRT" for this.
- Turn off the lamp (RCO 3) to signal that call forwarding is no longer active
- Write to the System LOG that the call forwarding has been turned off. Use the LOG "..." statement.
Program DAK 1 and DAK 2 of the Control Room station with the codes for Call Forwarding on (9533) and Call Forwarding off (9534), and add an appropriate display text.
Verify that:
- Call Forwarding is turned on and off
- RCO 3 is turned on and off
- The Call forwarding on/off is logged in the "System Log" (AlphaWeb: System Monitoring -> Logging. It might be that logging has to be enabled first: System Configuration -> Logging).