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Revision as of 21:37, 19 July 2020

Use ‘Microsoft SQL Server Management Studio’ (freely available from Microsoft).

To rectify the problem:

Start Management Studio and connect to the SQL server instance
Navigate to Security > Logins
Select NT AUTHORITY\SYSTEM, right-click and select Properties
Select User Mapping
In the top section of the dialog select the appropriate database, usually Nvr2Db
In the bottom section of the dialog, select db_owner and leave all other selections as they were
Click OK and exit Management Studio

@@ Line 1: / Line 1: @@
-{{A}}
+Use ‘'''Microsoft SQL Server Management Studio'''’ (freely available from Microsoft).
-If the server cannot log in into the selected database a Service call error message may be displayed when trying to log in into the Vingtor-Stentofon Operator client, and the service is stuck in '''Service state: Starting'''.<br>
+To rectify the problem:
-If this happens it may not be possible to stop the Vingtor-Stentofon Operator Server from within the Vingtor-Stentofon Operator Server Configuration Tool. In this case, use 'Task Manager', select the 'Processes' TAB, find 'Vingtor-Stentofon Operator Service', right click on it and select 'End task'.
-[[File:AlphaView server not starting.png|thumb|left|500px|'''Service state: Starting''' displayed]]
-<br style="clear:both;" />
-Use ‘'''Microsoft SQL Server Management Studio'''’ (freely available from Microsoft) to set the selected user as database owner, this is either:
+*Start Management Studio and connect to the SQL server instance
-[[File:AlphaView server not starting 2.png|thumb|500px]]
+*Navigate to '''Security''' > '''Logins'''
-* NT AUTHORITY\SYSTEM in case OS Authentication is selected
+*Select NT AUTHORITY\SYSTEM, right-click and select '''Properties'''
-* The entered user details in case SQL Server authentication is selected
+*Select '''User Mapping'''
+*In the top section of the dialog select the appropriate database, usually Nvr2Db
-To rectify the problem:
+*In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were
-* Start Management Studio and connect to the SQL server instance
+*Click '''OK''' and exit Management Studio
-* Navigate to '''Security''' > '''Logins'''
-* Select the appropriate user, right-click and select '''Properties'''
-* Select '''User Mapping'''
-* In the top section of the dialog select the appropriate database
-* In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were
-* Click '''OK''' and exit Management Studio
+[[File:SQL.jpg|left|frameless|553x553px]]
 [[Category:Vingtor-Stentofon Operator Troubleshooting]]

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Revision as of 21:37, 19 July 2020