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Difference between revisions of "INCA Video Doorstation LED Indicators"

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(Created page with "===Station LED=== The Station LED is integrated into the call button on the IP Video Doorstation. {| |[[File:IPVideoDoor Indications1.PNG|thumb|200px|IP Video Doorstation LED]...")
 
(Station LED)
 
(3 intermediate revisions by the same user not shown)
Line 7: Line 7:
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 
'''Blinking at 1 second intervals:'''<br>
 
'''Blinking at 1 second intervals:'''<br>
Station has no connection to the AlphaCom XE Audio Server.
+
Station cannot register to the server/controller
  
 
Possible reasons:
 
Possible reasons:
* No connection to Ethernet
+
* Invalid network settings (IP address and network mask) in the device
* Wrong AlphaCom IP address configured
+
* Wrong or missing account settings (Server IP, directory number, password..)
* Invalid IP address
+
* Failing to register due to missing license in the server
* No gateway or wrong gateway to the AlphaCom XE Audio Server
+
* The server is offline
 
+
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
'''Blinking at 5 second intervals:'''<br>
+
If the server is on a different subnet, check that
Station connected but NOT registered in the AlphaCom XE Audio Server.
+
* A valid Default gateway is defined
 
 
Possible reasons:
 
* Station has not been programmed in AlphaPro
 
* Missing IP Station license in AlphaCom XE Audio Server
 
  
 
'''No blinking:'''<br>
 
'''No blinking:'''<br>
  
 
Possible reasons:  
 
Possible reasons:  
* Station connected and registered to the AlphaCom XE Audio Server
+
* Station connected and registered to the server/controller
 
* Station not powered up (if no other LEDs are active)
 
* Station not powered up (if no other LEDs are active)
  
===Status LED===
+
'''Blinking at 5 second intervals:'''<br/>
Bicolor SMD LED on board component side.
+
{{Note| This LED behaviour only applies in ICX-AlphaCom mode}}
[[File:IPSub Indications 1.png|left|thumb|300px|Status LED]]
+
Station connected but NOT registered in the ICX-AlphaCom
<br style="clear:both;" />
 
  
'''Blinking 2 red + 1 green:''' <br>
+
Possible reasons:  
* Station has no connection to the AlphaCom XE Audio Server.
+
* Station has not been programmed in AlphaPro
 
+
* Missing IP Station license in ICX-AlphaCom
'''Blinking 1 red + 2 green:'''<br>
 
* Station connected but NOT registered in the AlphaCom XE Audio Server.
 
 
 
'''Blinking 3 green:'''<br>
 
* Station connected and registered in the AlphaCom XE Audio Server.
 
 
 
===LAN LEDs===
 
'''Left LED:'''<br>
 
[[File:IP Substation Indication 4.PNG|left|thumb|200px|Left LED]]
 
<br style="clear:both;" />
 
* Steady light:  Ethernet connection OK
 
* Blinking:    Ethernet traffic
 
* No light:    No Ethernet connection
 
 
 
'''Right LED:'''<br>
 
[[File:IP Substation Indication 5.PNG|left|thumb|200px|Right LED]]
 
<br style="clear:both;" />
 
* Light:    100 Mbit Ethernet connection
 
* No light:  10 Mbit Ethernet connection
 
  
[[Category:INCA Indication LEDs]]
+
[[Category:Station Indication LEDs]]

Latest revision as of 11:44, 20 November 2020

Station LED

The Station LED is integrated into the call button on the IP Video Doorstation.

IP Video Doorstation LED


Blinking at 1 second intervals:
Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

No blinking:

Possible reasons:

  • Station connected and registered to the server/controller
  • Station not powered up (if no other LEDs are active)

Blinking at 5 second intervals:

Note icon This LED behaviour only applies in ICX-AlphaCom mode


Station connected but NOT registered in the ICX-AlphaCom

Possible reasons:

  • Station has not been programmed in AlphaPro
  • Missing IP Station license in ICX-AlphaCom