Difference between revisions of "Reset and Set Node buttons fail"
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Solution: In '''Exchange & System''' > '''System''', make sure that the Exchange Type is set to '''ICX''', and not to AlphaCom or AlphaCom XE. | Solution: In '''Exchange & System''' > '''System''', make sure that the Exchange Type is set to '''ICX''', and not to AlphaCom or AlphaCom XE. | ||
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+ | [[File:Select NodeType.png|thumb|left|400px|Set "Node Type" = '''ICX''']] | ||
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[[Category:AlphaPro Troubleshooting]] | [[Category:AlphaPro Troubleshooting]] |
Revision as of 13:23, 11 May 2021
Problem: In an ICX-500 or ICX-Core system, when using the Reset button or the Set Node button from AlphaPro, the communication to the server fails, and you get an error message.
Solution: In Exchange & System > System, make sure that the Exchange Type is set to ICX, and not to AlphaCom or AlphaCom XE.