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Difference between revisions of "1-3a. IP Stations – Master Stations (solution)"

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=== Troubleshooting ===
 
=== Troubleshooting ===
* If the IP station do not register, check the following:
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* If the IP station does not register, check the following:
 
** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled  
 
** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled  
** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the IP stations
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** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the IP stations (or Free license)
 
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===Related articles ===
 
===Related articles ===
 
* [[1-3a. IP Stations – Master Stations (practice)]]
 
* [[1-3a. IP Stations – Master Stations (practice)]]
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[[Category: AlphaCom practice]]

Latest revision as of 10:04, 30 June 2022

System configuration



Configure the IP Stations

IP Flush Master station

  • Connect the IP Flush Master station to the PoE switch
  • Select Setup to enter the off-line menu. Password: 1851
  • Step to the menu selection IP Settings and enter the following parameters (IPgw is not relevant here):
Off-line menu: IP settings


  • When prompted, Save the changes. When asked for "Restart now" you can select "No".
  • Step to the menu selection AlphaCom IP and enter the following parameters:
Off-line menu: AlphaCom settings


  • When prompted, Save the changes.
  • Step to the menu selection Restart and activate a restart of the station


IP Desktop station

  • Connect the IP Desktop station to the PoE switch
  • Select Setup to enter the off-line menu. Password: 1851
  • Step to the menu selection IP Settings and enter the following parameters (IPgw is not relevant here):
Off-line menu: IP settings


  • When prompted, Save the changes. When asked for "Restart now" you can select "No".
  • Step to the menu selection AlphaCom IP and enter the following parameters:
Off-line menu: AlphaCom settings


  • When prompted, Save the changes.
  • Step to the menu selection Restart and activate a restart of the station



Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 37; 137 Station 37
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • In AlphaPro go to Users & Stations, and select physical number 38; 138 Station 38
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the IP station does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the IP stations (or Free license)






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