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Difference between revisions of "Forward unattended Call Request (Event Handler)"

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(Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered)
(3 intermediate revisions by one other user not shown)
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==Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered ==
 
<br /><br />
 
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events:
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events:
 
------------
 
------------
 
[[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]]
 
[[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Action: $[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10
+
 
 +
{{Code2|
 +
$[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10
 +
}}
  
 
[[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]]
 
[[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Action:
+
 
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234<br>
+
{{Code2|
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag
+
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234
 +
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 +
}}
  
 
If the target is is another node:
 
If the target is is another node:
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[[File:Application1_c.png|left|thumb|500px|When timeout, copy the mail to 1234 in '''Node 4''' and delete own mail]]
 
[[File:Application1_c.png|left|thumb|500px|When timeout, copy the mail to 1234 in '''Node 4''' and delete own mail]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Action:
 
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234<br>
 
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 
  
 +
{{Code2|
 +
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234
 +
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 +
}}
  
 
[[Category:AlphaCom Applications]]
 
[[Category:AlphaCom Applications]]
 
[[Category:ICX-AlphaCom Applications]]
 
[[Category:ICX-AlphaCom Applications]]
 
[[Category:Control Room Applications]]
 
[[Category:Control Room Applications]]
 +
[[Category:Applications using Event Handler]]

Revision as of 10:32, 8 July 2022

AI.png

This article describes how an unattended Call Request can be forwarded to another station.

A more modern (and recommended) approach is to use the Automatic Search feature.

Software requirement:

  • ICX-AlphaCom: Any
  • AlphaCom: AMC 08.10


In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Start the mail timer when call request is received


Action commands:

$SMT L%1.dir W%2.tag Q10


When timeout, copy the mail to 1234 and delete own mail


Action commands:

$CPYM L%1.dir W%2.tag L1234
$DELM L%1.dir W%2.tag


If the target is is another node:

When timeout, copy the mail to 1234 in Node 4 and delete own mail


Action commands:

$CPYM L%1.dir W%2.tag L(4)1234
$DELM L%1.dir W%2.tag