Automatic Gain Control (AGC)

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Zenitel IP devices supports Automatic Gain Control (AGC). The purpose of the AGC feature ..............

Default active???

Not config in TCIV+?

Configuring the AGC feature

The web interface might look different in different firmware versions

IC-Edge mode

Log in to the Edge Controller, and navigate to Edge Controller > System Configuration > Call and Audio, and enable "AGC":

Enabling AGC in an IC-Edge system

SIP and ICX-AlphaCom mode

Log in to the Zenitel IP device.

• SIP mode: Navigate to SIP Configuration > Audio Settings, and enable "Automatic Gain Control (AGC)"
• ICX-AlphaCom mode: Navigate to SIP Configuration > Audio Settings, and enable "Automatic Gain Control (AGC)"

Enabling AGC on a device in SIP or ICX-AlphaCom mode

ICX-AlphaCom mode

Log in to the Zenitel IP device, and navigate to Advanced ICX-AlphaCom > Audio Settings, and enable "Automatic Volume Control (AVC)":

Enabling AVC on a device in ICX-AlphaCom mode

AVC - Advanced configuration

To access the "AVC Advanced Settings" you first need to enable Advanced Configuration in the top right corner of the web interface.

Go to Audio Settings. Under Audio signal processing enable AVC Advanced Settings:

"AVC Advanced" settings

• Enable AVC: Check the box to enable automatic volume control. Volume is adjusted according to the ambient noise level. The AVC will perform better if the loudspeaker volume is set to a fairly low level, as this will give the AVC a more dynamic range for adjustments. Note that the AVC adjustment is disabled while the speaker is playing audio. Adjustments are made in silent periods (min. 100 ms silence required).
• Debug in Display: When enabled the station shows current volume level in the OLED display (applicable to TCIS-4, TCIx-5 and TCIx-6 stations)
• AVC Advanced Settings: Check to open for more advanced AVC settings
  • Lower Threshold: Threshold level for the AVC to start working. Valid range: 30-80 dBA. Default is 55 dBA.
  • Upper Threshold: Threshold level for the AVC to stop working. Valid range: 60-120 dBA. Default is 100 dBA.
  • Attack Rate: How quickly the AVC adjusts gain on raising ambient audio level. Range: 1..100 dBA/sec. Default is 10 dBA/sec.
  • Decay Rate: How quickly the AVC adjusts gain on falling ambient audio level. Range: 1..100 dBA/sec. Default is 10 dBA/sec.
  • Hysteresis: Hysteresis around previous set ambient audio level before doing adjustments. Range: 1..10 dBA/sec. Default is 3 dBA.
  • Far-End Lockout Time: When playing audio in AVC zone (far-end-signal) AVC adjustments are locked. When there is a pause in the far-end-signal, adjustment commences after this lockout-time. Range: 1..100. Resolution is 100 ms. Default is "1" (= 100 ms).