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− | AlphaPro (all versions) is not Windows Vista/7 Compatible. It is possible to run it on Windows Vista, but Windows 7 (both 32 and 64 bit) versions are problematic. Microsoft have released a tool that allows older software to run on Windows 7 in "XP Mode". This is a Virtual PC (running Windows XP) where software can be installed and run as if it is on an XP machine. | + | {{AI}} |
| + | AlphaPro version 11.5 or higher is required in a Windows 7 environment. |
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− | The "XP Mode" tool can be downloaded for free from Micorsoft's website: [http://www.microsoft.com/windows/virtual-pc/download.aspx]
| + | '''NOTE: Since AlphaPro version 11.5.x.x there is no support for serial communication which is needed to configure AMC9. For AMC9 and mixed networks AlphaPro 11.2.x.x must be used!''' |
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− | NOTE 1: To get the Sentinel SuperPro Dongle to work, the XP Mode virtual machine have to be configured to use USB devices.
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− | NOTE 2: The XP Mode tool is only avaliable for Windows 7 Professional (Enterprise) versions.
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− | [[Category:Troubleshooting]]
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| [[Category:AlphaPro Troubleshooting]] | | [[Category:AlphaPro Troubleshooting]] |
Latest revision as of 09:59, 24 October 2023
AlphaPro version 11.5 or higher is required in a Windows 7 environment.
NOTE: Since AlphaPro version 11.5.x.x there is no support for serial communication which is needed to configure AMC9. For AMC9 and mixed networks AlphaPro 11.2.x.x must be used!