Difference between revisions of "Unable to load DLL during data transfer"
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After installing AlphaPro on a new computer for the first time this message might appear when attempting Get All, Send All or Send Change: | After installing AlphaPro on a new computer for the first time this message might appear when attempting Get All, Send All or Send Change: | ||
[[File:AP Error DLL1.jpg|500px]] [[File:AP Error DLL2.jpg|500px]] | [[File:AP Error DLL1.jpg|500px]] [[File:AP Error DLL2.jpg|500px]] | ||
| − | The reason is a missing C++ library in windows. It can be [[Downloads# | + | The reason is a missing C++ library in windows. It can be [[Downloads#Software_applications_and_Tools|downloaded]] and installed manually. <br/> |
| + | If you have a 64 bit PC, both the 32 bit and the 64 bit version must be installed. | ||
| − | |||
[[Category:AlphaPro Troubleshooting]] | [[Category:AlphaPro Troubleshooting]] | ||
Latest revision as of 10:00, 24 October 2023
After installing AlphaPro on a new computer for the first time this message might appear when attempting Get All, Send All or Send Change:
The reason is a missing C++ library in windows. It can be downloaded and installed manually.
If you have a 64 bit PC, both the 32 bit and the 64 bit version must be installed.