Difference between revisions of "Recorder 2.0 not starting"
From Zenitel Wiki
ZenitelAus (talk | contribs) (Tag: Visual edit) |
|||
| (5 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
| − | + | {{AI}} | |
| + | When attempting to start the Recorder 2.0 service, the services fails to start. This can be due to permissions in the SQL Server Database. To fix this, you will need to download Microsoft SQL Server Management Studio. | ||
To rectify the problem: | To rectify the problem: | ||
| − | *Start Management Studio and connect to the SQL server instance | + | * Start Management Studio and connect to the SQL server instance |
| − | *Navigate to '''Security''' > '''Logins''' | + | * Navigate to '''Security''' > '''Logins''' |
| − | *Select NT AUTHORITY\SYSTEM, right-click and select '''Properties''' | + | * Select NT AUTHORITY\SYSTEM, right-click and select '''Properties''' |
| − | *Select '''User Mapping''' | + | * Select '''User Mapping''' |
| − | *In the top section of the dialog select the appropriate database, usually Nvr2Db | + | * In the top section of the dialog select the appropriate database, usually Nvr2Db |
| − | *In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were | + | * In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were |
| − | *Click '''OK''' and exit Management Studio | + | * Click '''OK''' and exit Management Studio |
[[File:SQL.jpg|left|frameless|553x553px]] | [[File:SQL.jpg|left|frameless|553x553px]] | ||
| + | |||
| + | [[Category: Recorder 2.0 Troubleshooting]] | ||
Latest revision as of 09:25, 15 February 2024
When attempting to start the Recorder 2.0 service, the services fails to start. This can be due to permissions in the SQL Server Database. To fix this, you will need to download Microsoft SQL Server Management Studio.
To rectify the problem:
- Start Management Studio and connect to the SQL server instance
- Navigate to Security > Logins
- Select NT AUTHORITY\SYSTEM, right-click and select Properties
- Select User Mapping
- In the top section of the dialog select the appropriate database, usually Nvr2Db
- In the bottom section of the dialog, select db_owner and leave all other selections as they were
- Click OK and exit Management Studio
