Difference between revisions of "Call Transfer"
From Zenitel Wiki
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|'''Description''': || Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a blind transfer to a third station or feature. | |'''Description''': || Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a blind transfer to a third station or feature. | ||
[[Image:Call Transfer.png|thumb|100px|Inquiry and Transfer of call]] | [[Image:Call Transfer.png|thumb|100px|Inquiry and Transfer of call]] | ||
| − | '''Inquiry:''' | + | '''Inquiry:''' |
| − | *Press 2 to put the station on hold, the station on hold will receive a busy signal | + | *Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal |
*Dial the directory number of the third station and establish a second conversation | *Dial the directory number of the third station and establish a second conversation | ||
*Press digit 2 again you can switch between the two conversations (Brokers function) | *Press digit 2 again you can switch between the two conversations (Brokers function) | ||
*Press [[Call Transfer feature|digit 3]] to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation | *Press [[Call Transfer feature|digit 3]] to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation | ||
[[Image:Direct transfer.png|thumb|100px|Blind transfer of call]] | [[Image:Direct transfer.png|thumb|100px|Blind transfer of call]] | ||
| − | '''Blind Transfer:''' | + | '''Blind Transfer:''' |
| − | *Press 2 to put the station on hold, the station on hold will receive a busy signal | + | *Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal |
*Dial the directory number of the third station or an idle feature code. | *Dial the directory number of the third station or an idle feature code. | ||
*Station on hold will connect to the feature dialed and disconnect yourself. | *Station on hold will connect to the feature dialed and disconnect yourself. | ||
Revision as of 14:48, 2 February 2009
| Feature: | Inquiry call or Blind transfer |
| Default directory number: | 2 - During conversation |
| Feature number: | 55 |
| Parameter 1: | 0 = Inquiry (default) <br\> 1 = Blind transfer (from AMC 10.50) |
| Description: | Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a blind transfer to a third station or feature.
Inquiry:
Blind Transfer:
Blind Transfer (feature 55/1) is not included in autoload.
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