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INCA Hotline LED Indicators: Difference between revisions

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(Created page with "====Station LED==== LED4 - Red 5mm LED on board rear side. This LED is on some models visible through the front plate, on others not. File:IP Hotline Station LED.PNG|left|t...")
 
 
(5 intermediate revisions by the same user not shown)
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====Station LED====
== Station LED ==
LED4 - Red 5mm LED on board rear side.
LED4 - Red 5mm LED on board rear side.


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<br style="clear:both;" />
<br style="clear:both;" />
'''Blinking at 1 second intervals:'''<br>
'''Blinking at 1 second intervals:'''<br>
Station has no connection to the AlphaCom XE Audio Server.
Station cannot register to the server/controller


Possible reasons:
Possible reasons:
* No connection to Ethernet
* Invalid network settings (IP address and network mask) in the device
* Wrong AlphaCom IP address configured
* Wrong or missing account settings (Server IP, directory number, password..)
* Invalid IP address
* Failing to register due to missing license in the server
* No gateway or wrong gateway to the AlphaCom XE Audio Server
* The server is offline
 
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
'''Blinking at 5 second intervals:'''<br>
If the server is on a different subnet, check that
Station connected but NOT registered in the AlphaCom XE Audio Server.
* A valid Default gateway is defined
Possible reasons:
* Station has not been programmed in AlphaPro
* Missing IP Station license in AlphaCom XE Audio Server


'''No blinking:'''
'''No blinking:'''


Possible reasons:  
Possible reasons:  
* Station connected and registered to the AlphaCom XE Audio Server
* Station connected and registered to the server/controller
* Station not powered up (if no other LEDs are active)
* Station not powered up (if no other LEDs are active)


====Status LED====
'''Blinking at 5 second intervals:'''<br/>
LED3 – Bicolor SMD LED on board component side.
{{Note| This LED behaviour only applies in ICX-AlphaCom mode}}
[[File:IP Master Indications 2.PNG|left|thumb|200px|Status LED]]
Station connected but NOT registered in the ICX-AlphaCom
<br style="clear:both;" />
'''Blinking 2 red + 1 green:'''<br>
* Station has no connection to the AlphaCom XE Audio Server.
 
'''Blinking 1 red + 2 green:'''<br>
* Station connected but NOT registered in the AlphaCom XE Audio Server.
 
'''Blinking 3 green:'''<br>
* Station connected and registered in the AlphaCom XE Audio Server.
 
====Power LED====
[[File:IP Master Indications 3.PNG|left|thumb|200px|Power LED]]
<br style="clear:both;" />
LED6 – Yellow SMD LED on board component side.
* Light:  13 V board power OK.
* No light:  13 V board power faulty if no other LEDs are lit.


Possible reasons:  
Possible reasons:  
* 24 VDC or PoE not connected
* Station has not been programmed in AlphaPro
* Faulty board
* Missing IP Station license in ICX-AlphaCom
 
====LAN LEDs====
'''Left LED:'''
[[File:IP Master Indications 4.PNG|left|thumb|200px|Left LED]]
<br style="clear:both;" />
* Steady light:  Ethernet connection OK
* Blinking:    Ethernet traffic
* No light:    No Ethernet connection
<br style="clear:both;" />


'''Right LED:'''
[[Category:Station Indication LEDs]]
[[File:IP Master Indications 5.PNG|left|thumb|200px|Right LED]]
<br style="clear:both;" />
* Light:    100 Mbit Ethernet connection
* No light:  10 Mbit Ethernet connection

Latest revision as of 11:45, 20 November 2020

Station LED

LED4 - Red 5mm LED on board rear side.

This LED is on some models visible through the front plate, on others not.

Station LED


Blinking at 1 second intervals:
Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

No blinking:

Possible reasons:

  • Station connected and registered to the server/controller
  • Station not powered up (if no other LEDs are active)

Blinking at 5 second intervals:

Note icon This LED behaviour only applies in ICX-AlphaCom mode


Station connected but NOT registered in the ICX-AlphaCom

Possible reasons:

  • Station has not been programmed in AlphaPro
  • Missing IP Station license in ICX-AlphaCom
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