Actions

Difference between revisions of "AlphaPro"

From Zenitel Wiki

(Install driver for the USB Hardware Key)
(Redirected page to Category:AlphaPro)
 
(36 intermediate revisions by 3 users not shown)
Line 1: Line 1:
{{A}}
+
#REDIRECT [[:Category:AlphaPro]]
[[File:AlphaPro 11 5.PNG|thumb|400px|The AlphaPro configuration tool]]
 
'''AlphaPro''' is the programming tool for the [[AlphaCom]] exchange. AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange. AlphaPro does not extend the [[AlphaCom Feature List|features]] of the exchange, it fills in the appropriate tables.
 
 
 
==Supported OS==
 
 
 
AlphaPro version 11.6 supports the following Operating Systems:
 
* Windows XP, Vista, 7, 8 and 10
 
 
 
*Win 10 requires .NET 3.5 SP1 ''before'' AlphaPro installation
 
 
 
Windows Server is not supported.
 
 
 
== AlphaPro modes of operation ==
 
[[File:USB 1009291120.jpg|thumb|200px|The USB Hardware key - Item 1009291120]]
 
AlphaPro version 11.x operates in one out of two modes. An USB hardware dongle is used to differentiate between the different modes:
 
* '''AlphaPro M''': Runs without the USB hardware key. It gives access to all features, but only the first 36 subscribers (physical number 1-36) can be configured. [[AlphaNet]] cannot be configured in this mode.
 
*  '''AlphaPro Professional''': When the hardware key is detected, AlphaPro will run in "Professional" mode. It gives access to all [[AlphaCom Feature List|features]]. This mode must be used to configure physical numbers above 36, or to configure [[AlphaNet]].
 
 
 
== Installation ==
 
=== Prerequisites ===
 
Before installing AlphaPro, the computer must have the following software installed:
 
*'''Microsoft .NET Framework 3.5:''' https://www.microsoft.com/en-us/download/details.aspx?id=25150
 
*'''Microsoft Visual C++ 2015 Redistributable:''' https://www.microsoft.com/en-us/download/details.aspx?id=52685
 
 
 
=== Installing AlphaPro ===
 
# Download the AlphaPro software from the [[Downloads#AlphaPro|download page]]
 
# Unzip the downloaded file, and run the '''setup.exe''' file
 
# Follow the instructions on the screen
 
 
 
=== Install driver for the USB Hardware Key ===
 
If this is the first time AlphaPro is installed on this computer, you need to also install a driver for the USB hardware key. If you get an error message '''"SuperPro initialization failed"''' or '''"RNBOsproInitialize Status = 12"''' when starting AlphaPro, it means that this direver is missing.
 
 
 
Open Windows File Explorer, and locate the folder where AlphaPro was installed. Here you will find the folder '''SentinelSystemDriver'''. Open the folder, and run the file '''Sentinel System Driver Installer 7.5.8.exe'''.
 
 
 
See also: [[Error message when starting AlphaPro after first time installation]]
 
 
 
== Compatibility ==
 
[[File:AlphaPro Compatibility.png|thumb|left|500px]]
 
<br style="clear:both;" />
 
 
 
* Note 1: Databases made in the latest AlphaPro version may not function properly if used with older AlphaPro versions. It is recommended to always use the latest AlphaPro version.
 
* Note 2: As from AlphaPro version 11.5 there is no support for serial communication, which is needed to configure AMC9. For AMC9 and mixed networks AlphaPro 11.2.x.x must be used.
 
 
 
== Related articles ==
 
 
 
* [[AlphaPro windows]]
 
* [[Free Seating]]
 
* [[Two Line Names]]
 
* [[Release Notes]]
 
* [[:Category:AlphaPro Troubleshooting|Troubleshooting]]
 
* https://www.zenitel.com/product/alphapro-professional
 
 
 
 
 
[[Category:AlphaCom E Software]]
 
[[Category:AlphaPro]]
 

Latest revision as of 08:33, 14 December 2017

Redirect to: