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TMIS Indication LEDs: Difference between revisions

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'''Call button LED: Flashing at 1 second intervals'''
'''Call button LED: Flashing at 1 second intervals'''
Station has no connection to the AlphaCom server/exchange.
Possible reasons:
* No connection to Ethernet
* Wrong AlphaCom XE IP address configured
* Invalid IP address
* No gateway or wrong gateway to the AlphaCom server/exchange
[[File:TMIS-1 LED icon2.PNG|thumb|100px|left]]
[[File:TMIS-1 LED icon2.PNG|thumb|100px|left]]
<br style="clear:both;" />
<br style="clear:both;" />
Station cannot register to the server/controller


 
Possible reasons:
'''Call button LED: Flashing at 5 second intervals'''
* Invalid network settings (IP address and network mask) in the device
Station connected but NOT registered in the AlphaCom server/exchange.  
* Wrong or missing account settings (Server IP, directory number, password..)
 
* Failing to register due to missing license in the server
Reason:
* The server is offline
* Station has not been programmed in AlphaPro
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
 
If the server is on a different subnet, check that
[[File:TCIS Indications 3.PNG|thumb|100px|left]]
* A valid Default gateway is defined
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=Status LEDs on PCB=
=Status LEDs on PCB=
Line 33: Line 25:
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<br style="clear:both;" />
'''Flashing 2 red + 1 green'''
'''Flashing 2 red + 1 green'''
* Station has no connection to the AlphaCom server.
* Station has no connection to the ICX-AlphaCom server.


'''Flashing 1 red + 2 green'''
'''Flashing 1 red + 2 green'''
* Station connected but NOT registered in the AlphaCom server.
* Station connected but NOT registered in the ICX-AlphaCom server.


'''Flashing 3 green'''
'''Flashing 3 green'''
* Station connected and registered in the AlphaCom server.
* Station connected and registered in the ICX-AlphaCom server.


=Ethernet Activity & Speed LEDs on PCB=
=Ethernet Activity & Speed LEDs on PCB=

Latest revision as of 12:48, 20 November 2020

LEDs on Front Plate

Status LEDs

- Talk icon LED lights amber when a call is active and in conversation
- Door icon LED lights green when the door is unlocked or relay is active
TMIS-1 LED icon1.PNG



Call button LED: Flashing at 1 second intervals

TMIS-1 LED icon2.PNG


Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

Status LEDs on PCB

TCIS Board Indications 1.png


Flashing 2 red + 1 green

  • Station has no connection to the ICX-AlphaCom server.

Flashing 1 red + 2 green

  • Station connected but NOT registered in the ICX-AlphaCom server.

Flashing 3 green

  • Station connected and registered in the ICX-AlphaCom server.

Ethernet Activity & Speed LEDs on PCB

TCIS Board Indications 2.png


Green LED

  • Steady light: Ethernet connection OK
  • Flashing: Ethernet data traffic
  • No light: No Ethernet connection

Yellow LED

  • Steady light: 100 Mbit Ethernet connection
  • No light: 10 Mbit Ethernet connection
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