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Difference between revisions of "TMIS Indication LEDs"

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(LEDs on Front Plate)
 
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Line 8: Line 8:
  
 
'''Call button LED: Flashing at 1 second intervals'''
 
'''Call button LED: Flashing at 1 second intervals'''
Station has no connection to the AlphaCom server/exchange.
 
 
Possible reasons:
 
* No connection to Ethernet
 
* Wrong AlphaCom XE IP address configured
 
* Invalid IP address
 
* No gateway or wrong gateway to the AlphaCom server/exchange
 
 
 
[[File:TMIS-1 LED icon2.PNG|thumb|100px|left]]
 
[[File:TMIS-1 LED icon2.PNG|thumb|100px|left]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 +
Station cannot register to the server/controller
  
 
+
Possible reasons:
'''Call button LED: Flashing at 5 second intervals'''
+
* Invalid network settings (IP address and network mask) in the device
Station connected but NOT registered in the AlphaCom server/exchange.  
+
* Wrong or missing account settings (Server IP, directory number, password..)
 
+
* Failing to register due to missing license in the server
Reason:
+
* The server is offline
* Station has not been programmed in AlphaPro
+
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
 
+
If the server is on a different subnet, check that
[[File:TCIS Indications 3.PNG|thumb|100px|left]]
+
* A valid Default gateway is defined
<br style="clear:both;" />
 
  
 
=Status LEDs on PCB=
 
=Status LEDs on PCB=
Line 33: Line 25:
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 
'''Flashing 2 red + 1 green'''
 
'''Flashing 2 red + 1 green'''
* Station has no connection to the AlphaCom server.
+
* Station has no connection to the ICX-AlphaCom server.
  
 
'''Flashing 1 red + 2 green'''
 
'''Flashing 1 red + 2 green'''
* Station connected but NOT registered in the AlphaCom server.
+
* Station connected but NOT registered in the ICX-AlphaCom server.
  
 
'''Flashing 3 green'''
 
'''Flashing 3 green'''
* Station connected and registered in the AlphaCom server.
+
* Station connected and registered in the ICX-AlphaCom server.
  
 
=Ethernet Activity & Speed LEDs on PCB=
 
=Ethernet Activity & Speed LEDs on PCB=

Latest revision as of 12:48, 20 November 2020

LEDs on Front Plate

Status LEDs

- Talk icon LED lights amber when a call is active and in conversation
- Door icon LED lights green when the door is unlocked or relay is active
TMIS-1 LED icon1.PNG



Call button LED: Flashing at 1 second intervals

TMIS-1 LED icon2.PNG


Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

Status LEDs on PCB

TCIS Board Indications 1.png


Flashing 2 red + 1 green

  • Station has no connection to the ICX-AlphaCom server.

Flashing 1 red + 2 green

  • Station connected but NOT registered in the ICX-AlphaCom server.

Flashing 3 green

  • Station connected and registered in the ICX-AlphaCom server.

Ethernet Activity & Speed LEDs on PCB

TCIS Board Indications 2.png


Green LED

  • Steady light: Ethernet connection OK
  • Flashing: Ethernet data traffic
  • No light: No Ethernet connection

Yellow LED

  • Steady light: 100 Mbit Ethernet connection
  • No light: 10 Mbit Ethernet connection