Difference between revisions of "TCP ports used by AlphaPro"
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| − | Depending on server type (AlphaCom or ICX) and the AlphaPro version, AlphaPro is using different TCP ports when communicating with the server. | + | Depending on server type (AlphaCom XE or ICX-AlphaCom) and the AlphaPro version, AlphaPro is using different TCP ports when communicating with the server. |
| + | If you get an error message in AlphaPro when trying to communicate with the server, check that: | ||
| + | * '''Node Type''' is correct in AlphaPro | ||
| + | * That the relevant TCP ports are enabled in the '''Filters Settings''' in the web interface of the server. | ||
== ICX-AlphaCom server == | == ICX-AlphaCom server == | ||
| + | When using AlphaPro to configure an [[:category:ICX-AlphaCom Platform|ICX-AlphaCom system]], make sure that '''Node Type''' is set to "ICX" in [[Exchange_%26_System_(AlphaPro)#General|Exchange & System > System]]: | ||
| − | + | [[Image:AlphaPro Type ICX.PNG|left|600px]] | |
| − | |||
| − | |||
| − | [[Image:AlphaPro Type ICX.PNG|left| | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
| − | TCP Ports used: | + | TCP Ports used (must be enabled in [[ICX_Web#Filters|Filters in web interface]]): |
| − | [[Image: | + | [[Image:AlphaPro_TCP_ICX2.PNG|left|600px]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
<br> | <br> | ||
| − | |||
==AlphaCom server == | ==AlphaCom server == | ||
| − | + | When using AlphaPro to configure an [[:category:AlphaCom Servers|AlphaCom XE system]], make sure that '''Node Type''' is set to "AlphaCom XE" in [[Exchange_%26_System_(AlphaPro)#General|Exchange & System > System]]: | |
| − | When using AlphaPro to configure an AlphaCom system, make sure that '''Node Type''' is set to "AlphaCom" in [[Exchange_%26_System_(AlphaPro)#General|Exchange & System > System]]: | ||
| − | [[Image:AlphaPro Type XE.PNG|left| | + | [[Image:AlphaPro Type XE.PNG|left|600px]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
| − | TCP Ports used: | + | TCP Ports used (must be enabled in [[AlphaWeb#Filters|Filters in web interface]]): |
| − | [[Image:AlphaPro TCP | + | [[Image:AlphaPro TCP XE2.PNG|left|600px]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
| + | |||
| + | |||
| + | [[Category:AlphaPro Troubleshooting]] | ||
| + | |||
| + | == Related articles == | ||
| + | [[Reset and Set Node buttons fail]] | ||
Latest revision as of 09:38, 9 November 2023
Depending on server type (AlphaCom XE or ICX-AlphaCom) and the AlphaPro version, AlphaPro is using different TCP ports when communicating with the server.
If you get an error message in AlphaPro when trying to communicate with the server, check that:
- Node Type is correct in AlphaPro
- That the relevant TCP ports are enabled in the Filters Settings in the web interface of the server.
ICX-AlphaCom server
When using AlphaPro to configure an ICX-AlphaCom system, make sure that Node Type is set to "ICX" in Exchange & System > System:
TCP Ports used (must be enabled in Filters in web interface):
AlphaCom server
When using AlphaPro to configure an AlphaCom XE system, make sure that Node Type is set to "AlphaCom XE" in Exchange & System > System:
TCP Ports used (must be enabled in Filters in web interface):
