Difference between revisions of "Forward unattended Call Request (Event Handler)"
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(→Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered:) |
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− | + | This article describes how an unattended [[Call Request]] can be forwarded to another station. | |
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− | + | A more modern (and recommended) approach is to use the [[Automatic_Search#Forward_unattended_Call_Request|Automatic Search feature]]. | |
− | + | Software requirement: | |
+ | * ICX-AlphaCom: Any | ||
+ | * AlphaCom: AMC 08.10 | ||
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− | + | In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events: | |
− | |- | + | ------------ |
− | + | [[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]] | |
− | + | <br style="clear:both;" /> | |
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− | + | {{Code2| | |
+ | $[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10 | ||
+ | }} | ||
− | + | [[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]] | |
+ | <br style="clear:both;" /> | ||
+ | |||
+ | {{Code2| | ||
+ | $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234 | ||
+ | $[[DELETE MAIL|DELM]] L%1.dir W%2.tag | ||
+ | }} | ||
+ | |||
+ | If the target is is another node: | ||
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+ | [[File:Application1_c.png|left|thumb|500px|When timeout, copy the mail to 1234 in '''Node 4''' and delete own mail]] | ||
+ | <br style="clear:both;" /> | ||
+ | |||
+ | {{Code2| | ||
+ | $[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234 | ||
+ | $[[DELETE MAIL|DELM]] L%1.dir W%2.tag | ||
+ | }} | ||
+ | |||
+ | |||
+ | == Related articles == | ||
+ | * [[Calling multiple external telephone numbers in sequence]] | ||
+ | |||
+ | [[Category:AlphaCom Applications]] | ||
+ | [[Category:ICX-AlphaCom Applications]] | ||
+ | [[Category:Control Room Applications]] | ||
+ | [[Category:Applications using Event Handler]] |
Latest revision as of 15:11, 30 October 2024
This article describes how an unattended Call Request can be forwarded to another station.
A more modern (and recommended) approach is to use the Automatic Search feature.
Software requirement:
- ICX-AlphaCom: Any
- AlphaCom: AMC 08.10
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Action commands:
$SMT L%1.dir W%2.tag Q10
Action commands:
If the target is is another node:
Action commands: