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[[Image:Config example Mediant 1000.jpg|thumb|250px|Configuration example]]
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This article describes the setup of the AlphaCom E system and the AudioCodes Mediant 1000 Gateway. The Mediant 1000 supports mixed digital and analog interface configurations, providing up to four E1/T1/J1 spans and up to 24 analog interfaces in various FXO/FXS configurations.
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This article describes the setup of the AlphaCom E system and the AudioCodes Mediant 1000 Gateway. The Mediant 1000 supports mixed digital and analog interface configurations, providing up to four E1/T1/J1 spans and up to 24 analog interfaces in various FXO/FXS configurations. Although this article describes the configuration for digital interface E1 using QSIG protocol, it will also be useful when configuring the Mediant 1000 for analog FXO/FXS or ISDN lines.
 
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[[Image:Config example Mediant 1000.jpg|thumb|650px|Configuration example]]
In this article the configuration for digital interface is described, and covers the most common features used in an AlphaCom E/AudioCodes interconnection.
 
  
 
== AlphaCom Configuration ==
 
== AlphaCom Configuration ==
  
  
=== AlphaWeb Configuration ===
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How to set up a SIP Trunk in the AlphaCom is described here: [[SIP trunk node - configuration]]
==== Assign IP address to the AlphaCom E Ethernet port(s) ====
 
Log on to AlphaWeb and enter a valid IP address on the Ethernet port.
 
In the example below, Ethernet port 1 is used.
 
Consult your network administrator to obtain the IP address.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Assign IP address to the AlphaCom E Ethernet.jpg|thumb|left|250px|]]
 
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==== Insert SIP Trunk licenses ====
 
Log on to AlphaWeb and install the SIP Trunk license.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Insert SIP Trunk licenses.jpg|thumb|left|250px|]]
 
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==== Firewall (filter) settings ====
 
Enable the SIP protocol on the desired Ethernet port
 
(default enabled for Ethernet port1).
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Firewall (filter) settings.jpg|thumb|left|250px|]]
 
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=== AlphaPro Configuration ===
 
==== Create a SIP Trunk Node ====
 
From the AlphaPro main menu, use the ‘+’ button next to the ‘Select
 
Exchange’ dropdown list to create a new exchange.
 
The exchange type must be set to ‘SIP Node’.
 
 
 
Set the parameters as follows:
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Create a SIP Trunk Node.jpg|thumb|right|250px|]]
 
 
 
 
 
The SIP Trunk IP address must be identical to the IP address of the SIP
 
Gateway.
 
 
 
'''Note:''' If the AlphaCom is configured with a SIP Registar node in addition to the
 
SIP Trunk node, the SIP Registar node must have a lower node number
 
than the SIP Trunk node.
 
 
 
==== Create AlphaCom/SIP Audion links ====
 
''This paragraph is only relevant for AMC software 10.04 or earlier.''
 
 
 
From AMC 10.05 the audio links are assigned dynamically whenever
 
needed, and there is no need to specify the links in AlphaPro. Proceed
 
[http://10.5.2.54/wiki/index.php/Configuration_guide_for_AudioCodes_MP114/118#Define_the_AlphaCom_.2F_SIP_routing Define the AlphaCom / SIP routing].
 
 
 
However, if you want to reserve VoIP channels for the SIP Gateway,
 
you can do so by following the description below.
 
 
 
In '''Exchange & System > NetAudio''' use the ''Insert'' button to create one
 
or several audio (VoIP) links between the AlphaCom and the SIP
 
Gateway.
 
The physical number specifies the VoIP channel and must be in the
 
range 605 – 634 (start with 605). Normally the number of audio links will
 
be equal to the number of phone lines connected to the SIP Gateway.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Create AlphaCom SIP Audio links.jpg|thumb|left|250px|]]
 
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==== Define the AlphaCom / SIP routing ====
 
In '''Exchange & System > Net Routing''' use the ''Insert'' button to create a
 
route between the AlphaCom and SIP Gateway. Set '''Preferred codec'''
 
to ''G711u'' and '''RTP Packet Size''' to ''10 ms''.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Define the AlphaCom SIP routing.jpg|thumb|left|250px|]]
 
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==== Prefix and Global numbers ====
 
 
 
The telephone line can be accessed in different ways:
 
* Prefix number: Dial Prefix + Phone number. “Phone number” will be called
 
* Integrated Prefix number: Dial Prefix + Phone number. The prefix will be included as a part of the called telephone number.
 
* Global number: Dial the phone number without using prefix
 
 
 
===== Prefix number =====
 
The directory number must be programmed in the AlphaCom directory table with feature 81 and Node = SIP Trunk node number (100 in this example). In the field “Collect N more digits (SIP)” you must enter the maximum number of digits in a phone number.
 
 
 
When the prefix is dialed, the AlphaCom will wait for further digits. When the number of digits specified in the “Collect N more digits (SIP)” is collected, a call setup message is sent to the SIP gateway. If fewer digits are entered, the AlphaCom will time out after 4 seconds, and the call setup message will be sent. You can also terminate the digit collection by pressing the M-key. The call setup message will then be sent immediately.
 
[[image:Example of prefix number.jpg|thumb|right|250px|Example of prefix number]]
 
In the example to the right the directory number 0 is used as a prefix.
 
 
 
 
 
Dialing examples:
 
: 0 + 12345678: Telephone number 12345678 will be called
 
: 0 + 1234: After a 4 second timeout, telephone number 1234 will be called
 
: 0 + 1234 + M: Telephone number 1234 will be called
 
 
 
=====Integrated Prefix number=====
 
The directory number must be programmed in the AlphaCom directory table with feature 83 and Node = SIP Trunk node number (100 in this example). In the field “Collect N more digits (SIP)” you must enter the maximum number of digits in a phone number.
 
 
 
When the prefix is dialed, the AlphaCom will wait for further digits. When the number of digits specified in the “Collect N more digits (SIP)” is collected, a call setup message is sent to the SIP gateway. If fewer digits are entered, the AlphaCom will time out after 4 seconds, and the call setup message will be sent. You can also terminate the digit collection by pressing the M-key. The call setup message will then be sent immediately.
 
[[image:Example of integrated prefix number.jpg|thumb|right|250px|Example of integrated prefix number]]
 
In the example to the right the directory number 57 is used as a prefix.
 
 
 
 
 
 
Dialing examples:
 
: 57 + 12345678: Telephone number 5712345678 will be called
 
: 57 + 1234: After a 4 second timeout, telephone number 571234 will be called
 
: 57 + 1234 + M: Telephone number 571234 will be called
 
 
 
=====Global number=====
 
[[image:Example of global number.jpg|thumb|right|250px|Example of global number]]
 
The directory number must be programmed in the AlphaCom directory table with feature 83 and Node = SIP Trunk node number (100 in this example). The field “Collect N more digits (SIP)” must be left blank.
 
 
 
When the global number is dialed, the AlphaCom will immediately send a call setup message to the SIP gateway.
 
 
 
In the example to the right the directory number 12345678 is defined as a global number. When dialing this number a call setup message is sent to the SIP gateway, instructing it to call this phone number.
 
 
 
==== Update the exchange ====
 
Log on to the exchange and update the exchange by pressing the
 
SendAll button.
 
  
 
== AudioCodes Mediant 1000 Configuration ==
 
== AudioCodes Mediant 1000 Configuration ==
 
=== Configure Network Parameters ===
 
=== Configure Network Parameters ===
[[Image:AudioCodes Mediant 1000 Configure Network Parameters.jpg|thumb|150px|Configure network parameters.jpg]]
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The AudioCodes Mediant 1000 VoIP Gateway comes with default network parameters (factory default parameters).
 
The AudioCodes Mediant 1000 VoIP Gateway comes with default network parameters (factory default parameters).
  
Before you can set up the gateway in the network, you have to change the default IP address to a fixed IP address in your network environment. The unit is configured from a web browser, e.g. Internet Explorer or Navigator. Consult the network administrator to get the correct IP address.
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Before you can set up the gateway in the network, you have to change the default IP address to a fixed IP address in your network environment. The unit is configured from a web browser, e.g. Internet Explorer or Firefox. Consult the network administrator to get the correct IP address.
  
 
Follow these steps:
 
Follow these steps:
  
*Load factory network parameters and reset the username and password to its default settings (username: Admin, password: Admin) by pressing the reset button located to the right of ethernet port II, and directly above the RS-232 port, labeled // for minimum 6 seconds.
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*Load factory network parameters and reset the username and password to its default settings (username: '''Admin''', password: '''Admin''') by pressing the reset button located to the right of ethernet port II, and directly above the RS-232 port, labeled // for minimum 6 seconds.
** The VoIP Gateway will now get the IP address 10.1.10.10, submask 255.255.0.0.
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** The VoIP Gateway will now get the IP address '''192.168.0.2''', submask 255.255.255.0.
* Change the IP address of your PC to 10.1.10.12, submask 255.255.0.0.
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* Change the IP address of your PC to 192.168.0.10, submask 255.255.255.0.
 
* Connect the LAN port of the PC to the Ethernet port I of the VoIP Gateway. Use a crossed cable or connect the PC and the VoIP Gateway to a common switch using straight cables.
 
* Connect the LAN port of the PC to the Ethernet port I of the VoIP Gateway. Use a crossed cable or connect the PC and the VoIP Gateway to a common switch using straight cables.
* Start your Web Browser and type <nowiki>'http://10.1.10.10'</nowiki> in the URL field. A log-in window appear, type in user name ''Admin'' and password ''Admin''. (Case-sensitive!). Now the '''‘Quick Setup’''' screen opens.
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[[File:Mediant1000logon.PNG|thumb|left|400px|PC connected for management]]
[[Image:Quick Setup menu - Mediant 1000.jpg|thumb|left|250px|Quick Setup menu - Mediant 1000]]
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* Start your Web Browser and type <nowiki>'http://192.168.0.2'</nowiki> in the URL field. A log-in window appear, type in user name ''Admin'' and password ''Admin''. (Case-sensitive!). Now the '''‘Quick Setup’''' screen opens.
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[[Image:Quick Setup menu - Mediant 1000.jpg|thumb|left|400px|Quick Setup menu - Mediant 1000]]
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<br style="clear:both;" />
  
 
<u>'''''IP Configuration'''''</u><br>
 
<u>'''''IP Configuration'''''</u><br>
 
Enter the '''IP Address''' and '''Subnet Mask''' of the AudioCodes Gateway.
 
Enter the '''IP Address''' and '''Subnet Mask''' of the AudioCodes Gateway.
This IP address must be identical to the IP address of the SIP Trunk
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This IP address must be identical to the IP address of the SIP Trunk Node created in AlphaPro.
Node created in AlphaPro.
 
  
  
Line 180: Line 38:
 
Leave '''Gateway Name''' and '''Proxy Name''' blank.
 
Leave '''Gateway Name''' and '''Proxy Name''' blank.
  
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* Click ''Reset'' button and ''OK'' button to apply the changes.
 
* Click ''Reset'' button and ''OK'' button to apply the changes.
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=== Audio Codec ===
 
=== Audio Codec ===
[[image:Configuration guide for AudioCodes MP114 118 - Audio Codec.jpg|thumb|right|250px|Audio Codec settings]]
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[[image:Configuration guide for AudioCodes MP114 118 - Audio Codec.jpg|thumb|left|400px|Audio Codec settings]]
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In the '''Quick Setup''' screen, select '''Coders Table'''. Choose ''G.711U-law''
 
In the '''Quick Setup''' screen, select '''Coders Table'''. Choose ''G.711U-law''
 
codec, ''10 ms'' packet size and silence suppression ''Disabled''.
 
codec, ''10 ms'' packet size and silence suppression ''Disabled''.
 
* Press '''Submit''' to save changes.
 
* Press '''Submit''' to save changes.
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<br style="clear:both;" />
  
 
=== About Saving Changes ===
 
=== About Saving Changes ===
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=== AlphaCom to Telephone Network ===
 
=== AlphaCom to Telephone Network ===
 
====Trunk Settings====
 
====Trunk Settings====
[[image:Mediant 1000 - Trunk Settings.jpg|thumb|right|250px|Mediant 1000 - Trunk Settings]]
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In '''Advanced Configuration > Trunk Settings''' you specify the properties of the trunk line. Select the protocol to be used for the trunk ('''Protocol Type'''), the trunk clock source ('''Clock Master'''), '''Line Code''' and physical framing to be used ('''Framing Method'''), and other relevant parameters.
 
In '''Advanced Configuration > Trunk Settings''' you specify the properties of the trunk line. Select the protocol to be used for the trunk ('''Protocol Type'''), the trunk clock source ('''Clock Master'''), '''Line Code''' and physical framing to be used ('''Framing Method'''), and other relevant parameters.
 +
[[image:Mediant 1000 - Trunk Settings.jpg|thumb|left|400px|Mediant 1000 - Trunk Settings]]
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<br style="clear:both;" />
  
 
====Define a Trunk Group====
 
====Define a Trunk Group====
 
In '''Protocol Management > Trunk Group''' you specify which channels to use on the E1 trunk, and assign the trunk to a Trunk Group ID and a Profile ID:
 
In '''Protocol Management > Trunk Group''' you specify which channels to use on the E1 trunk, and assign the trunk to a Trunk Group ID and a Profile ID:
 +
[[image:Mediant 1000 - Trunk Group Table.jpg|thumb|left|400px|Mediant 1000 - Trunk Group Table]]
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<br style="clear:both;" />
  
 
====Trunk Group Settings====
 
====Trunk Group Settings====
In '''Protocol Management > Trunk Group''' Settings you assign the rules for channel allocation:
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In '''Protocol Management > Trunk Group Settings''' you assign the rules for channel allocation:
 +
[[image:Mediant 1000 - Trunk Group Settings.jpg|thumb|left|400px|Mediant 1000 - Trunk Group settings]]
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<br style="clear:both;" />
  
 
====IP to Trunk Group routing====
 
====IP to Trunk Group routing====
 
In '''Protocol Management > Routing Tables > IP to Hunt Group Routing''' you specify the Trunk Group ID to use for call from IP (i.e. calls from AlphaCom E). In the example below all calls from AlphaCom are routed to Trunk Group 1.
 
In '''Protocol Management > Routing Tables > IP to Hunt Group Routing''' you specify the Trunk Group ID to use for call from IP (i.e. calls from AlphaCom E). In the example below all calls from AlphaCom are routed to Trunk Group 1.
 +
[[Image:Mediant 1000 - IP to Trunk Group Routing Table.jpg|thumb|left|400px|IP to Trunk Group Routing Table]]
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<br style="clear:both;" />
  
 
=== Telephone Network to AlphaCom ===
 
=== Telephone Network to AlphaCom ===
You can choose between three different ways of handling an incoming
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Because the AlphaCom is defined as a Proxy Server in the SIP Gateway, you do not need to configure any Tel to IP Routing. The calling telephone number is automatically forwarded to the Proxy Server (i.e. the AlphaCom).
call from the telephone line:
 
 
 
* Selective Dialing
 
* Automatic Dialing
 
* Delayed Automatic Dialing
 
 
 
==== Selective Dialing ====
 
A second dial tone will be presented when calling in, and the user can
 
dial the desired intercom number. The fields in the '''Automatic Dialing'''
 
table must be left blank (Default setting).
 
('''Protocol Management > Endpoint Settings > Automatic Dialing''').
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Selective Dialing.jpg|thumb|left|250px|]]
 
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In this mode the gateway collects digits from the line, and sets up the
 
call towards the AlphaCom when a predefined number of digits are
 
collected and no more digits are received within a preset time (default 4
 
seconds), or when the ‘#’ key is dialed.
 
 
 
In '''Protocol Management > Protocol Definition > DTMF & Dialing'',
 
set '''Max Digits In Phone Num''' equal to the number of digits used on the
 
AlphaCom stations, normally 3 or 4. The parameter '''Inter Digit Timeout'''
 
specifies the waiting time for more digits before setting up the call.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Selective Dialing (3).jpg|thumb|left|250px|]]
 
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==== Automatic Dialing (Call to Switchboard) ====
 
When calling in, the call will automatically be connected to a predefined
 
intercom number.
 
 
 
Enter the intercom number in the '''Destination Phone Number field''' in
 
the '''Automatic Dialing''' table. Set '''Auto Dial Status''' to Enable.
 
'''(Protocol Management > Endpoint Settings > Automatic Dialing)'''.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Automatic Dialing (Call to Switchboard).jpg|thumb|left|250px|]]
 
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In the example above, calls on line 1, 3 and 4 are routed to station 103,
 
and incoming calls on line 2 are routed to station 101.
 
 
 
==== Delayed Automatic Dialing ( Delayed Call to Switchboard) ====
 
If '''Auto Dial Status''' is set to ''Hotline'', a second dial tone will be
 
presented when calling in, allowing the user to dial a number. But if no
 
digits are pressed within the '''Hotline Dial Tone Duration''' time, the
 
number in the '''Destination Phone Number''' is automatically dialed.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Delayed Automatic Dialing.jpg|thumb|left|250px|]]
 
<br>
 
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The '''Hotline Dial Tone Duration''' can be changed. The default value is
 
16 seconds. ('''Protocol Management > Protocol Definition > DTMF &
 
Dialing > Hotline Dial Tone Duration'''').
 
 
 
==== Caller ID ====
 
Use the '''Caller Display Information''' table to send display information to
 
the intercom station that receives the call. ('''Protocol Management >
 
Endpoint Settings > Caller ID''').
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Caller ID.jpg|thumb|left|250px|]]
 
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The prefix code entered in the '''End Point Phone Number Table''' will be
 
shown together with the text in '''Caller ID/Name'''.
 
 
 
If Caller ID name is detected on the FXO line, this will be used instead
 
of the Caller ID name in the table above. Caller ID from FXO line must
 
be enabled in '''Protocol Management > Advanced Parameters >
 
Supplementary Services'''.
 
 
 
Set '''Enable Caller ID''' to Enable and choose the CID protocol used by
 
the PSTN supplier in '''Caller ID Type'''.
 
Check with the local telephone company to find the CID protocol used.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Caller ID (2).jpg|thumb|left|250px|]]
 
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== Far End Disconnect (FED) ==
 
Far End Disconnect refers to methods for detecting that a remote party
 
has hung up. The far end disconnect signal is not mandatory and this
 
could create problems. If the Far End Disconnect signal is not sent to or
 
properly detected by the SIP Gateway, the connection will not be
 
released by the unit, thus freezing the FXO line in the off hook state.
 
 
 
=== Call Termination options in the SIP Gateway ===
 
The following methods for call termination are supported by the
 
AudioCodes Mediant 1000. Note that the used disconnection methods
 
must be supported by the CO (Central Office) or to PBX (Private Branch
 
Exchange).
 
 
 
* Detection of polarity reversal / current disconnect
 
* Detection of Busy / Dial tones
 
* Detection of silence
 
* Timeout of Conversation
 
 
 
==== Detection of polarity reversal / current disconnect ====
 
This is the recommended method. The call is immediately disconnected
 
after polarity reversal or current disconnect is detected on the Tel side
 
(assuming the PBX / CO produces this signal).
 
 
 
Open the General Parameters screen ('''Protocol Management >
 
Advanced Parameters > General Parameters''') and enable the
 
relevant detection method.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Detection of polarity reversal current disconnect.jpg|thumb|left|250px|]]
 
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==== Detection of Busy / Dial tones ====
 
The call is immediately disconnected after Busy or Dial tone is detected
 
on the Tel side (assuming the PBX / CO produces this tone). This
 
method requires the correct tone frequencies and cadence to be defined
 
in the Call Progress Tones (CPT) file of the SIP Gateway. If these
 
frequencies are not known, define them in the CPT file (the tone
 
produced by the PBX / CO must be recorded and its frequencies
 
analyzed). This method is slightly less reliable than the previous one.
 
 
 
A file with the most common tone patterns can be downloaded from
 
http://www.zenitel.com/stentofon/support.
 
 
 
Open the '''FXO Settings''' screen ('''Protocol Management > FXO Settings > FXO Settings''') and enable the relevant detection method.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Detection of Busy Dial tones.jpg|thumb|left|250px|]]
 
<br>
 
<br>
 
<br>
 
<br>
 
 
 
<u>'''''Call Progress Tones (CPT)'''''</u>
 
The Detection of Busy / Dial tones method requires the correct tone
 
frequencies and cadence (on/off sequence) to be defined in the Call
 
Progress Tones (CPT) file of the SIP gateway. These tones are region
 
specific and telephone exchange dependent.
 
 
 
The Call Progress Tones (CPT) configuration file is a binary file (with the
 
extension '''.dat''').
 
 
 
Users can either use one of the supplied configuration (dat) files found
 
on the CD provided with the gateway, or construct their own file.
 
 
 
Either:
 
* Modify the supplied usa_tone.ini file (in any standard text editor) to suit the specific requirements, and convert the modified ini file into binary format using the '''TrunkPack Downloadable Conversion Utility'''.
 
Or:
 
* Use the Call Progress Tones Wizard.
 
The '''Call Progress Tones Wizard''' (CPTWizard) is an application
 
designed to detect the Call Progress Tones generated by your PBX (or
 
telephone exchange) to create a basic Call Progress Tones ''ini'' file
 
containing definitions for all relevant Call Progress Tones. This provides
 
a good starting point when configuring the SIP gateway. This ''ini'' file can
 
then be converted to a ''dat'' file using the '''TrunkPack Downloadable
 
Conversion utility'''.
 
 
 
Both the '''TrunkPack Downloadable Conversion Utility'''
 
(''DConvert.exe'') and the '''Call Progress Tones Wizard''' (''CPTWizard.exe'')
 
are provided with the AudioCodes CD.
 
 
 
Load a Call Progress Tones (''dat'') file to the SIP gateway:
 
 
 
* Open the Regional Settings screen ('''Advanced Configuration > Regional Settings''').
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Detection of Busy Dial tones (2).jpg|thumb|left|250px|]]
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
 
 
* Click the Browse button and navigate to the folder that contains the file you want to load
 
* Click the file and click the Open button; the name and path of the file appear in the field beside the Browse button
 
* Click the Send File button
 
* Save configuration so the file can be available after a power failure
 
* Reset the SIP Gateway for the changes to take effect
 
 
 
For more detailed information regarding Call Progress Tones please
 
refer to the following sections in the AudioCodes ‘LTRT-65406
 
MediaPack SIP User's Manual Ver 4.8’ on the CD supplied with the unit:
 
 
 
* Section 15.1 – on how to configure the CPT ini file
 
* Section D.1.1 – on how to convert CPT ini file to a binary dat file
 
* Section D.2 – on how to use the Call Progress Tones Wizard (CPTWizard) application
 
 
 
==== Detection of Silence ====
 
The call is disconnected after silence is detected on both call directions
 
for a specific (configurable) amount of time. This method should only be
 
used as a backup.
 
 
 
Open the '''General Parameters screen (Protocol Management >
 
Advanced Parameters > General Parameters''').
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Detection of Silence.jpg|thumb|left|250px|]]
 
<br>
 
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<br>
 
<br>
 
<br>
 
 
 
==== Timeout of Conversation ====
 
As an additional safety to prevent lines from accidentally locking up, it is
 
recommended to enable a timeout of conversation.
 
 
 
The '''Max Call Duration''' defines the maximum call duration in minutes. If
 
this time expires, both sides of the call are released (IP and Tel). The
 
valid range is 0 to 120. The default is 0 (no limitation). ('''Protocol
 
Management > Advanced Parameters > General Parameters: Max
 
Call Duration''').
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Timeout of Conversation.jpg|thumb|left|250px|]]
 
<br>
 
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== Miscellaneous Features ==
 
[[image:Configuration guide for AudioCodes MP114 118 - Incoming Calls in Private.jpg|thumb|left|250px|]]
 
=== Incoming Calls in Private ===
 
Incoming calls from the telephone line can be forced to be in private
 
ringing mode, independent of the private/open switch of the intercom
 
station (''from AlphaPro/AMC 10.05'').
 
 
 
Check the flag '''Private Ringing from SIP''' in AlphaPro, ('''Exchange &
 
System > System > Calls and Options''').
 
 
 
=== Door Opening Feature ===
 
During a conversation between a door station and a telephone, the
 
telephone operator can activate the ''Door Opening'' feature in the
 
AlphaCom by pressing digit 6.
 
 
 
==== SIP Gateway Feature ====
 
To enable digit actions from the telephone line during conversation, set
 
'''1st Tx DTMF Option''' to INFO(Cisco) in '''Protocol Management >
 
Protocol Definition > DTMF & Dialing'''.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - SIP Gateway configuration.jpg|thumb|left|250px|]]
 
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==== AlphaCom configuration ====
 
[[image:Configuration guide for AudioCodes MP114 118 - AlphaCom configuration.jpg|thumb|left|250px|]]
 
The Door Opening feature is programmed in the Event Handler. There
 
are two separate events for the door opening feature, depending on who
 
is the calling side:
 
 
 
* calling from the telephone to the door
 
* calling from the door to the telephone
 
 
 
<u>'''''Calling from the telephone to the door''''</u>
 
The Standard door opening event is used.
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - AlphaCom configuration (2).jpg|thumb|left|250px|]]
 
<u>'''''Calling from the door to the telephone:'''''</u>
 
 
 
When the phone presses digit 6, the event type '''Event Trigger Feature'''
 
(15) is reported, with the digit 6 as sub event. The calling AlphaCom
 
station is Event Owner, and called SIP phone number and node number
 
is Related To. The RCO pulse time is specified as an additional
 
parameter in the RCO action string, i.e. RCO 3 ON 20 means pulse
 
RCO 3 for 2 seconds.
 
 
 
=== M-key Control from Telephone Network ===
 
The ‘*’ and ‘#’ buttons on the telephone can be used to control M-key
 
function (simplex audio) ON or OFF:
 
 
 
* Press the ‘*’-key briefly and the M-key is turned ON
 
* Press the ‘#’-key briefly and the M-key is turned OFF
 
 
 
This can be useful for group call announcement from the telephone.
 
The feature is enabled by setting '''1st Tx DTMF Option''' to ''INFO(Cisco)'' in
 
'''Protocol Management > Protocol Definition > DTMF & Dialing'''.
 
 
 
=== Transmit ‘*’ and ‘#’ from AlphaCom ===
 
The DTMF signals ‘*’ and ‘#’ will be transmitted to the line when DAK 0
 
(*) and DAK 1 (#) is pressed during a telephone conversation. (No
 
programming is required).
 
 
 
=== Voice Switching in Noisy Environment ===
 
If the intercom station is located in a noisy environment, it might be
 
difficult to switch the voice direction from the telephone towards the
 
intercom station. However, there is a setting in the AlphaCom (from
 
AMC 10.05) to overcome this problem. Use the nvram editor in the TST
 
Console to set the parameter:
 
 
 
.ex_profile.flags.DSP_duplex = 1
 
 
 
Contact your local STENTOFON dealer for TST programming help.
 
 
 
When this flag is set, the initial voice direction is forced to be from the
 
intercom towards the telephone. When the phone operator starts to
 
speak, the voice direction will switch towards the intercom station,
 
regardless of the level of the audio signal from the intercom station. As
 
soon as the phone operator stops speaking, the voice direction will
 
switch back to the initial direction.
 
 
 
Make sure that the ''Echo Canceler'' is enabled in the SIP Gateway.
 
'''(Protocol Management > Profile Definitions > Tel Profile Settings >
 
Echo Canceler = Enable)'''
 
 
 
=== Country Settings ===
 
The Line Characteristics (AC impedance matching, hybrid balance, Tx &
 
Rx frequency response, Tx & Rx Gains, ring detection threshold, DC
 
characteristics) should be set according to country of origin.
 
 
 
Some of the SIP Gateway parameters are configurable through the ''ini''
 
configuration file only (and not via the Web). The '''CountryCoefficients'''
 
parameter that determines the line characteristics must be configured
 
via the ''ini'' configuration file.
 
 
 
Procedure to modify the ''ini'' file:
 
 
 
* Get the ''ini'' file from the gateway using the Embedded Web Server
 
('''Advanced Configuration > Configuration File > Get ''ini'' File)''':
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Country Settings.jpg|thumb|left|250px|]]
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
 
 
* Open the file (the file is open in Notepad or a Customer-defined text
 
file editor) and add anywhere in the file the line
 
 
 
CountryCoefficients = xx
 
* where xx is the country code found below; save and close the file.
 
The example shows the settings for Norway (46).
 
 
 
[[image:Configuration guide for AudioCodes MP114 118 - Country Settings (2).jpg|thumb|left|250px|]]
 
 
 
* Load the modified ''ini'' file back to the gateway (using the '''Send ''ini''
 
File''').
 
 
 
This method preserves the programming that already exists in the
 
device, including special default values that were preconfigured when
 
the unit was manufactured.
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
 
 
==== Country codes ====
 
The default is 70 (United States).
 
{|
 
|+
 
|Argentina
 
|= 0
 
|Finland
 
|= 18
 
|Lebanon
 
|= 36
 
|Russia
 
|= 54
 
|-
 
|Australia
 
|= 1
 
|France
 
|= 19
 
|Luxembourg
 
|= 37
 
|Saudi_Arabia
 
|= 55
 
|-
 
|Austria
 
|= 2
 
|Germany
 
|= 20
 
|Macao
 
|= 38
 
|Singapore
 
|= 56
 
|-
 
|Bahrain
 
|= 3
 
|Greece
 
|= 21
 
|Malaysia
 
|= 39
 
|Slovakia
 
|= 57
 
|-
 
|Belgium
 
|= 4
 
|Guam
 
|= 22
 
|Malta
 
|= 40
 
|Slovenia
 
|= 58
 
|-
 
|Brazil
 
|= 5
 
|Hong_Kong
 
|= 23
 
|Mexico
 
|= 41
 
|South_Africa
 
|= 59
 
|-
 
|Bulgaria
 
|= 6
 
|Hungary
 
|= 24
 
|Morocco
 
|= 42
 
|South_Korea
 
|= 60
 
|-
 
|Canada
 
|= 7
 
|Iceland
 
|= 25
 
|Netherlands
 
|= 43
 
|Spain
 
|= 61
 
|-
 
|Chile
 
|= 8
 
|India
 
|= 26
 
|New_Zealand
 
|= 44
 
|Sweden
 
|= 62
 
|-
 
|China
 
|= 9
 
|Indonesia
 
|= 27
 
|Nigeria
 
|= 45
 
|Switzerland
 
|= 63
 
|-
 
|Colombia
 
|= 10
 
|Ireland
 
|= 28
 
|Norway
 
|= 46
 
|Syria
 
|= 64
 
|-
 
|Croatia
 
|= 11
 
|Israel
 
|= 29
 
|Oman
 
|= 47
 
|Taiwan
 
|= 65
 
|-
 
|Cyprus
 
|= 12
 
|Italy
 
|= 30
 
|Pakistan
 
|= 48
 
|TBR21
 
|= 66
 
|-
 
|Czech_Republic
 
|= 13
 
|Japan
 
|= 31
 
|Peru
 
|= 49
 
|Thailand
 
|= 67
 
|-
 
|Denmark
 
|= 14
 
|Jordan
 
|= 32
 
|Philippines
 
|= 50
 
|UAE
 
|= 68
 
|-
 
|Ecuador
 
|= 15
 
|Kazakhstan
 
|= 33
 
|Poland
 
|= 51
 
|United_Kingdom
 
|= 69
 
|-
 
|Egypt
 
|= 17
 
|Latvia
 
|= 35
 
|Romania
 
|= 53
 
|Yemen
 
|= 71
 
|}
 
 
 
=== Feature Guide ===
 
* Make a call from an intercom station: Dial prefix – wait for the dial
 
tone – dial phone number
 
 
 
* When pressing digits during connection, DTMF digits are sent (Call
 
center etc.)
 
 
 
* The DTMF signals ‘*’ and ‘#’ will be transmitted when pressing DAK
 
0 (*) and DAK 1 (#)
 
 
 
* A complete phone number can be stored under a DAK key or a substation call button (From AMC 10.05)
 
** Program from station: '''784 + <prefix> + <phone number> + M + DAK key''' Example: 784 + 0 + 40002500 + M + DAK key
 
** Program from AlphaPro:
 
'''I <prefix> P <phone number>'''
 
Example: I 0 P 40002500
 
 
 
<u>'''''Call Transfer'''''</u>
 
* Incoming calls from the line can be transferred to another station
 
** From keypad: '''2 + <intercom station> + 3'''
 
** From preprogrammed DAK:
 
'''D 2 I 104 M M D 3'''
 
 
 
*Outgoing calls to the line can be transferred to another station
 
** From keypad:
 
'''DAK8 + 2 + <intercom station> + 3'''
 
 
 
<u>'''''Call Forwarding (From AMC 10.05)'''''</u>
 
* An intercom call can be forwarded to a telephone
 
** From keypad: '''71 + 0 + <phone number> + M'''
 
** From preprogrammed DAK: '''I 71 I 0 P 400025000'''
 
  
<u>'''''Search List (From AMC 10.05)'''''</u>
+
[[Category:AlphaCom - SIP Integration]]
* A telephone number can be included in the Search List of a station.
+
[[Category:3rd party integration]]
** Format: '''I <prefix> P <phone number>''' Example: I 0 P 40002500
 

Latest revision as of 22:54, 10 February 2017

AlphaCom icon 300px.png

This article describes the setup of the AlphaCom E system and the AudioCodes Mediant 1000 Gateway. The Mediant 1000 supports mixed digital and analog interface configurations, providing up to four E1/T1/J1 spans and up to 24 analog interfaces in various FXO/FXS configurations. Although this article describes the configuration for digital interface E1 using QSIG protocol, it will also be useful when configuring the Mediant 1000 for analog FXO/FXS or ISDN lines.

Configuration example

AlphaCom Configuration

How to set up a SIP Trunk in the AlphaCom is described here: SIP trunk node - configuration

AudioCodes Mediant 1000 Configuration

Configure Network Parameters

The AudioCodes Mediant 1000 VoIP Gateway comes with default network parameters (factory default parameters).

Before you can set up the gateway in the network, you have to change the default IP address to a fixed IP address in your network environment. The unit is configured from a web browser, e.g. Internet Explorer or Firefox. Consult the network administrator to get the correct IP address.

Follow these steps:

  • Load factory network parameters and reset the username and password to its default settings (username: Admin, password: Admin) by pressing the reset button located to the right of ethernet port II, and directly above the RS-232 port, labeled // for minimum 6 seconds.
    • The VoIP Gateway will now get the IP address 192.168.0.2, submask 255.255.255.0.
  • Change the IP address of your PC to 192.168.0.10, submask 255.255.255.0.
  • Connect the LAN port of the PC to the Ethernet port I of the VoIP Gateway. Use a crossed cable or connect the PC and the VoIP Gateway to a common switch using straight cables.
PC connected for management


  • Start your Web Browser and type 'http://192.168.0.2' in the URL field. A log-in window appear, type in user name Admin and password Admin. (Case-sensitive!). Now the ‘Quick Setup’ screen opens.
Quick Setup menu - Mediant 1000


IP Configuration
Enter the IP Address and Subnet Mask of the AudioCodes Gateway. This IP address must be identical to the IP address of the SIP Trunk Node created in AlphaPro.


SIP Parameters
Set Working with Proxy to Yes. Enter the IP address of the AlphaCom in the Proxy IP Address field. Set Enable Registration to Disable. Leave Gateway Name and Proxy Name blank.


  • Click Reset button and OK button to apply the changes.
  • Disconnect the PC from the Gateway.
  • Reconnect the Ethernet port I of the VoIP Gateway to the LAN
  • Reconnect the PC to the LAN.
  • Restore the PC’s IP address and subnet mask to what they originally were, and re-access the Gateway using the new assigned IP address.

Audio Codec

Audio Codec settings


In the Quick Setup screen, select Coders Table. Choose G.711U-law codec, 10 ms packet size and silence suppression Disabled.

  • Press Submit to save changes.


About Saving Changes

The Submit button will save the data to the running volatile memory. The changes take effect on-the-fly. The changes will not survive hardware reset or power off.

To permanently save the configuration data you need to store the data to flash memory by selecting Maintenance from the main menu. Click the BURN button. A confirmation message appears when the save is completed successfully.

Note: Parameters proceeded by an exclamation mark (!) is not changeable on-the-fly and require that the device is reset.

Backup and Restore

The configuration of the AudioCodes Gateway can be stored to a file on your PC. Use the Configuration File menu to store or restore the configuration (Advanced Configuration > Configuration File).

AlphaCom to Telephone Network

Trunk Settings

In Advanced Configuration > Trunk Settings you specify the properties of the trunk line. Select the protocol to be used for the trunk (Protocol Type), the trunk clock source (Clock Master), Line Code and physical framing to be used (Framing Method), and other relevant parameters.

Mediant 1000 - Trunk Settings


Define a Trunk Group

In Protocol Management > Trunk Group you specify which channels to use on the E1 trunk, and assign the trunk to a Trunk Group ID and a Profile ID:

Mediant 1000 - Trunk Group Table


Trunk Group Settings

In Protocol Management > Trunk Group Settings you assign the rules for channel allocation:

Mediant 1000 - Trunk Group settings


IP to Trunk Group routing

In Protocol Management > Routing Tables > IP to Hunt Group Routing you specify the Trunk Group ID to use for call from IP (i.e. calls from AlphaCom E). In the example below all calls from AlphaCom are routed to Trunk Group 1.

IP to Trunk Group Routing Table


Telephone Network to AlphaCom

Because the AlphaCom is defined as a Proxy Server in the SIP Gateway, you do not need to configure any Tel to IP Routing. The calling telephone number is automatically forwarded to the Proxy Server (i.e. the AlphaCom).