Difference between revisions of "2-2e. Event Trigger - Event Handler (solution)"
From Zenitel Wiki
(→Set Call Request Forwarding:) |
|||
Line 22: | Line 22: | ||
− | ==== | + | ====Toggle Call Request Forwarding:==== |
− | * ''When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be activated:'' | + | * ''When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be toggled ON/OFF every time the number is activated:'' |
− | ** ''Turn on Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.'' | + | ** ''Turn on/off Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.'' |
− | ** ''Turn on a lamp (use RCO 3) to signal that call forwarding is active'' | + | ** ''Turn on/off a lamp (use RCO 3) to signal that call forwarding is active'' |
− | ** ''Write to the System LOG that the call forwarding has been activated. Use the LOG "..." statement.'' | + | ** ''Write to the System LOG that the call forwarding has been activated/turned off. Use the LOG "..." statement.'' |
+ | |||
[[File:2-2d solution6.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''Events''' button, and '''Insert''' a new event with parameters shown on the screenshot.]] | [[File:2-2d solution6.PNG|left|thumb|500px|Select the '''Control Room''' station in the list box, press '''Events''' button, and '''Insert''' a new event with parameters shown on the screenshot.]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> |
Revision as of 17:34, 6 November 2013
Contents
Solution
Call setup:
- The Entrance and the SOS Point should be configured to make a Call Request (623 + 101) to the Control Room.
- The Control Room should be configured as a CRM (Control Room Master), the DAK display should be enabled, and the Navigation Keys should be used for call queue navigations.
Toggle Call Request Forwarding:
- When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be toggled ON/OFF every time the number is activated:
- Turn on/off Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.
- Turn on/off a lamp (use RCO 3) to signal that call forwarding is active
- Write to the System LOG that the call forwarding has been activated/turned off. Use the LOG "..." statement.
Reset Call Request Forwarding:
- When dialing the event trigger number 9534, or when pressing a DAK key programmed to 9534 on the Control Room station, the following features should be activated:
- Turn off Call Request Forwarding for Control Room station 101. Use the command "$SCRT" for this.
- Turn off the lamp (RCO 3) to signal that call forwarding is no longer active
- Write to the System LOG that the call forwarding has been turned off. Use the LOG "..." statement.
Program DAK 1 and DAK 2 of the Control Room station with the codes for Call Forwarding on (9533) and Call Forwarding off (9534), and add an appropriate display text.
Verify that:
- Call Forwarding is turned on and off
- RCO 3 is turned on and off
- The Call forwarding on/off is logged in the "System Log" (AlphaWeb: System Monitoring -> Logging. It might be that logging has to be enabled first: System Configuration -> Logging).