Redundant server not synchronizing: Difference between revisions
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If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed: | If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed: | ||
# | # Delete IPHA config using the AlphaWeb in both servers | ||
# | # Upgrade to 12.5.3.0 | ||
# | # Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again | ||
# | # Configure IPHA again | ||
{{Note| During this procedure any license will be deleted so you need to insert them again }} | {{Note| During this procedure any license will be deleted so you need to insert them again }} | ||
[[Category: AlphaCom Troubleshooting]] | [[Category: AlphaCom Troubleshooting]] | ||
Revision as of 08:48, 24 August 2018
If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:
- Delete IPHA config using the AlphaWeb in both servers
- Upgrade to 12.5.3.0
- Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again
- Configure IPHA again
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During this procedure any license will be deleted so you need to insert them again |