Call Statistics Log

The Call Statistics Log provide call information about:

• Conversations
• Call Requests
• Group calls
• External phone calls

This Call Statistics Log is enabled from the web interface of the AlphaCom XE and ICX-AlphaCom; System Configuration > Logging.

SysLog Entry

The general syntax of the Call Log is as follows:

Call ID ; Sec; Call State ; From node ; From DirNo ; From DispText ; To Node ; To Dirno (Collected digit SIP) ;To Disp Text ; Codec/rtp info

Example Logs

Call

"Open" call

000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 
000008 ; 3 ; Call Open End  ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  g722 g722
The call has been ringing for 5 seconds, then 3 seconds of conversation.

"Open" call with RTP info

000018 ; 0 ; Call Open      ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3  ; 
000018 ; 34 ; Call Open End  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3 ;  g722/la0/lo0/de120
The call has connected without ringing, 34 seconds of conversation.

Call to private station, not answered

000007 ; 6 ; Call Priv End  ; Lab(11) ; 151 ; IP Station  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 
The call has been ringing for 6 seconds, then terminated without answer.

Call to busy station, not answered

000017 ; 2 ; Call Busy End  ; Lab(11) ; 52561 ; Aksel  ; Lab(11) ; 151 ; IP Station  ; 
Call to busy station, then terminated after 2 seconds without answer.

Call interrupted 8 second due to inquiry

000005 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 3 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
000005 ; 8 ; Call ReOpen    ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 9 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
In conversation for 3 sec, then inquiry for 8 sec, then open call for 9 sec.

Call to SIP trunk 0, then dialed 40002561

000004 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 ;   ; 
000004 ; 21 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 (40002561) ;   ;  g722 g711u

• All open calls will be reported "Call Open" and "Call Open End".
• Calls not answered in private ringing will only be reported "Call Priv End".
• During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened.
  

Time in the logs:

• "Call open" will reset the call timer.
• Time reported on "call open" is the time of private ringing or on hold.
• Time on "Call Open End" is the time of the open call (not including private ringing time).
• Time on "Call Priv End" it the time of the private ringing mode.

Group Call

000011 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 
000011 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 

000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
000012 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ; 

Call Request

000010 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  
000010 ; 7 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;

Ringing Group

000013 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ; 
000013 ; 0 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;

Additional Information

• The Call Statistics log also works for AlphaNet calls and SIP trunk calls.